@24hourlibrary: More things you should practice saying if you want to work in a public library! For staff schedules, it’s important to not give out the total schedule or to say if someone is specifically in or out at the moment. Even if you know they aren’t scheduled to work, make a show of checking the schedule and use the phrase “not available” instead of “not in.” This makes it harder for people to piece information about a typical schedule together because “not available” could mean in, but in a meeting. Managers are often the exception to this rule because there are more legitimate reasons why a patron might want to know when to contact them (but defer to your manager!). Library staff — what other things do you say all the time? What scenarios do you wish you had a script for?

Abby 📚 Librarian
Abby 📚 Librarian
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Region: US
Thursday 03 September 2026 21:29:23 GMT
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whirlpoolbootyhole
whirlpoolbootyhole :
The speaker one annoys me so much. Why do people think it’s appropriate? Also, every week I have to tell someone I can’t use their SSN to check out their items in place of their library card.
2026-09-04 03:08:34
2
creativeinstincts19
CreativeInstincts19 :
I say the " Do you have headphones?" one alllllll day. I usually get a no and blank stares after. That's where I get hung up.
2026-09-03 22:02:32
50
calm_your_mind1
🍄 :
I love my local library but I feel like there are always people talking really loudly and no one tells them to be quiet.
2026-11-02 15:02:59
0
fashioncowboys
oliver :
for me its been “that would not be fair to the other patrons” for people who want me to extend their hold pickup window, let them jump the hold line, renew items extra times, etc. too many adults not big on sharing
2026-09-04 01:07:53
23
rose9316
~Bells~ :
“hi! do you have a child with you?” (if an adult is just lounging in the youth area)
2026-10-15 00:44:27
3
notmclachlan
Sarah :
"let's use kinder words to our friends." and oddly "what you do at your house is your business, but you can't do that here" when i've had to tell multiple sets of teens to stop threatening violence against each other and they told me it was okay because they are siblings. which i get. but also make fighting each other your parents' problem not mine.
2026-09-11 03:38:32
1
unpaidsidekick
Unpaid Sidekick :
"If you'd like to continue your phone call, you're welcome to step into the libby" "Hi, do we have shoes?" which has been said to adults as well "I can't tell you what happened with another customer, just as I wouldn't tell another customer about my interactions with you." to middle schoolers a LOT
2026-09-04 00:33:30
10
poemfish
Amber :
Also, "Adult content is not appropriate for public spaces so I'm going to have to ask you to leave for the day." Makes note on account about computer usage 🙃
2026-09-21 13:22:47
5
ghostsmoats
Karly :
also hanging up when people are inappropriate on the phone
2026-09-04 01:35:24
4
caramelapplecalico
⋆。𖦹° calico ⭒˚。⋆ :
I have half this stuff at my job too 😅 (not in a library) I can’t believe how some people act in public (or in my case, in the lobby of a private office building lol)
2026-09-03 22:47:28
1
indigy_mama_ome
litgauluap_ome 🍉 :
all of this
2026-09-04 01:05:35
2
creolelitbelle
Samantha M :
See, my library system is different. You cannot use someone else's card to check out. As for children, when I find a child alone in the library that appears under age 10, I bend down and say "hey, would you take me to your adult?" bc you don't know the relationship of who brought them & we don't assume. 🙂
2026-09-04 02:54:53
1
kaylaisapotato
Kayla :) :
I always say I can’t do it for you but I can show you how in the most happy voice I can muster and they stop fighting me lol
2026-09-04 02:10:26
2
thesilverlibrarian
The Silver Librarian 💎 :
“We will not be making babies on my watch…”. 😂😂 Yup!!
2026-09-20 16:05:07
1
not.kbee
not.kbee :
Saving all these for later 😭
2026-09-04 03:00:10
2
thesilverlibrarian
The Silver Librarian 💎 :
One I say all the time at the public desktop computers: “Please silence your devices. Thank you.”
2026-09-20 16:08:12
1
overstuffedbook
Andrea :
❤️❤️❤️
2026-09-04 09:16:18
1
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