And I can’t tell you how to fill out the forms you need notarized😳
2026-09-05 12:03:26
142
Brandi VanderWoude :
And Zelle is a separate company guys
2026-09-04 19:12:29
370
SecretLifeOfHomesteaders :
I hate when they come in asking about Zelle!! just because they can use Zelle inside our app doesn't mean we have anything to do with Zelle. I promise I know nothing.
2026-09-05 01:04:41
50
⚘️ Dani ⚘️ :
They also think we know how to fix their Face ID 🧐… sir I can’t work your android…
2026-09-04 18:32:22
125
LisaMarie :
The people with Chime drove me insane! Coming to my bank for help, this is why we get a bank account at a bank with physical locations!
2026-09-04 17:03:14
68
Chelsea Kay :
Come on Tori I need you to know everything about the moneyyyyy
2026-09-04 13:33:05
7
Frannie Pantz :
Klarna, affirm, after pay. Ma’am. You gotta dispute with THEM. THEY took your money because you had them pay for the item you didn’t receive from eBay ! Your dispute will be denied with us
2026-09-04 19:33:38
23
jrose_210 :
Customers always ask "can another bank help me"
Mr. customer, I only work at this bank
2026-09-04 14:10:51
62
ErrorUnknown :
STOP CALLING THE TREASURY MANAGEMENT DEPARTMENT ABOUT QUICKBOOKS
2026-09-04 20:25:56
10
Crvb :
“Well other banks do this!” Great. Go see them.
2026-09-04 16:50:05
18
suzy_homemade :
I always say sorry, idk I’ve never worked for them
2026-09-04 17:26:24
27
David :
And not to mention liability if We mess something up. I have come to a small conclusion that these certain people do not want to accept responsibility when they make a error.
2026-09-05 13:14:00
5
jenn :
or please dont ask me about tax advice
2026-09-04 19:14:43
22
Kaarin :
The amount of times they’ve expected me to help them with their computers… over the phone 😩
2026-09-05 23:22:18
5
thatgirl. 🫧 :
4… more… hours….
2026-09-04 17:42:46
25
haileysmailey004 :
A member yelled at me because I wouldn’t help her setup Venmo, I said ma’am I do not work for Venmo. I politely advised her to contact their support line for assistance, she said I gave poor customer service and she would know because she use to work at the credit union I did. I said well if that’s the case how would you handle this call?? Lmao
2026-09-04 17:21:42
12
Yameira🌹 :
Girl Bank are here been in the banking industry for the same company for eight years. I literally go through this almost every day. I recently put my foot down because it’s becoming more of an obligation versus help. They literally demanded your help like if it’s an obligation!!!! Do not schedule and block me off for an appointment on my calendar for a servicing that has nothing to do with the Bank I work for!
2026-09-04 20:59:32
7
krista :
A client come in today asking us to help her docusign her legal docs 🙃 ma’am I am not a lawyer 🤦🏻♀️
2026-09-04 18:55:09
9
alllie :
Don’t get me started on Zelle 😤
2026-09-04 22:22:50
15
Nicolebeee :
Someone asked if I knew how to withdraw money from Venmo. She was appalled when I said I don’t know how. Lol
2026-09-04 15:29:01
7
its.lainey02 :
Say it louder for the people in the back 🤣
2026-09-06 14:42:21
4
#MomLife :
The amount of Zelle calls we get daily is wild!
2026-09-09 20:56:53
2
chunimn4 :
😂🤩🤩 Girl I tell them I don’t work for Cash App 😂😂
2026-09-10 18:16:28
1
Paula McDaniel Kirkland :
Amen!
2026-09-04 17:35:45
2
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