@brandpsyche.co: How do you make people obsess over the most boring feature in retail free shipping? You make them say something they really shouldn’t. 😳 Kmart’s 2013 ad is set in a normal store, where a shopper learns he can „ship his pants“ for free. Cue every customer proudly announcing they just shipped their pants… their drawers… their bed. Say it out loud and you’ll get the joke instantly. Here’s the genius: free ship-to-store wasn’t even unique Walmart, Target and others offered it too. Kmart’s service was completely ordinary. But by wrapping it in one perfectly juvenile pun, they made a forgettable feature impossible to forget. The ad pulled around 8 million views in a week before it even aired on TV. That’s reach paid media could never buy. The lesson? You don’t always need a better product. Sometimes you just need a better way to say it. Which ad should I break down next? 👇 🎥 Kmart — „Ship My Pants“ · Draftfcb (2013) . . . #marketing #advertising #marketingstrategy #branding #creativeadvertising