@aytaybaby: Don’t stay @Royalton Antigua!!! Disappointed in @Marriott Hotels @Marriott Bonvoy for giving me the run around pretending to solve this issue for the last 3 weeks.
I got a free trip for royalton st Lucia because the front desk guy couldn’t figure out how to charge us for our stay, and the manager couldn’t either so he gave up and just said “don’t worry about it you’re good” and we saved $3k
2026-09-21 12:15:36
2234
Tee Haich ❌ 🇨🇦🏴 :
If you want to know what a horrible company Marriott is I can tell you that as a longtime employee for Christmas my last year there, the company worth $87 billion gave every employee a red heart shaped branded stress ball.
2026-09-08 06:37:15
2302
Alyssa Sutherland :
“Beverly was a BITCH” 🤣🤣🤣
2026-09-21 16:27:36
760
madds♠️🌵🪩 :
I’m sorry “first come first serve” for reservations?????
2026-09-08 15:23:24
2188
Sleep Walking Queen 🩵 :
Canceling my stay for next month
2026-09-08 05:52:19
1111
moyachin1 :
Thank god mi stop working hotels
2026-10-04 07:41:14
0
sharon young :
this is really awful, I'm so sorry for all this stress
2026-10-04 06:38:22
0
jasmine.ventures :
The way you barely ever looked down at those notes and popped tf off tho 🤌
2026-09-21 09:36:37
686
neisha :
Beverly everytime you asked for something :
2026-09-08 04:46:16
833
Caribbeanqueen767268 :
Next time please stay at Sandals Grande Antigua where love is alll u need.
2026-10-04 08:33:53
0
Peculiar Tie :
I’m sorry that you had such a horrible experience, BUT as someone who has worked in this industry, I’m also getting the impression that some of your frustration may have been taken out on staff who weren’t responsible for the problem. Absolutely be annoyed with the reservationist if they messed up your booking, that’s completely fair. But the bartender, bellboys, butler and front-desk staff didn’t cause the issue, and they don’t deserve to be spoken to badly or treated disrespectfully because of someone else’s mistake. You can be completely justified in being upset about the service and still be mindful of how you treat the individual staff members trying to help you.
2026-10-02 13:58:22
34
Rissy :
The way I woulda called my credit card company, girlllll. Fight that and get all yalls money back! @Marriott Hotels
2026-09-08 00:51:39
614
Gabbie Fran :
I’m happy you pronounced Antigua correctly!
2026-09-29 21:31:33
68
Yush Capone :
While I live here I can tell you that you tell no lies… I’m sorry though
2026-10-04 09:09:30
0
Holly :
how I'm watching knowing I've had better service at a Motel 6
2026-09-08 16:26:29
568
Kristi Mackedanz :
This is what happens when a big name hotel brand tries to buy into the all inclusive resort game… they do NOT know how to run or service all-inclusive hotels!
2026-09-08 00:59:10
310
Nomi Malone :
Marriott doesn't have a diamond status.
2026-09-24 06:42:58
6
🌻T🐍 :
ocean coral springs Jamaica girl its amazing you wint regret it!!!!
2026-10-02 10:49:44
0
Fun for Andy🇨🇦🍉🐸7️⃣ :
Marriott has the worst customer service. I went back and forth with their customer service FOR MONTHS )they kept asking for more details) and in the end they said too much time had passed. THEN WHY DID YOU WASTE MY TIME WITH QUESTIONS and me hunting down answers. Hate Marriott.
2026-10-02 04:05:23
42
shewolfe3 :
canceling my reservation now
2026-09-08 04:01:05
426
nataliee_irl :
“Beverly was a bitch !” Sent me 😂
2026-09-08 19:35:30
227
That Girl Chi :
I hated that resort i would not go back if it was free
2026-09-08 12:11:21
218
MC :
I went there(chic) last April and the mosquitos were so bad. Upon check in they were in the room and never left. I got bit up BAD
2026-09-21 18:32:51
6
LiaE46 :
I’d be on the phone with there customer service ever fucking day. EVERY DAY. Oh no. NOOOOOO.
2026-09-21 09:56:22
81
Thebeachqueen111 :
I had the same experience as you.Horrible Horrible Horrible.I left my trip early.Stayed in an overwater bungalow and it was filled with giant cockroaches.The pipe also busted outside and we had no water.Never again.I now stay at Sandals.
2026-09-22 01:13:22
45
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