Hi Ms. Teta, we’re sorry to hear about your experience. The concerns you’ve raised are taken seriously and do not reflect the service we aim to provide. Please send us a DM with your ticket number or booking reference and email address so our Customer Relations team can review the matter and contact you directly. Thank you for bringing this to our attention.
2026-09-09 10:10:37
311
Charles Rwanda 🇩🇪 :
Boarding Pass urimo gusohoka mu ndege …?
2026-09-12 22:03:35
0
N.G Dollars$ :
that's true! abadjama bakora muri Rwandair bagira service mbi peee!
recommend you Ethiopia airline ,nubwo bagira delay ariko bagira customer care , don't try Kenya airway kuko bo ni isereri
2026-09-08 19:38:36
36
Ruth Keillah🇷🇼 :
girl even if I was economy ntibakagombye kuba rude to u it's not like everyone can afford to fly bajye baha agaciro ababashije no kuyabona
2026-09-08 19:31:01
27
EZGA :
Sorry the bad experience. But here is my confusion, why did RwandAir check your boarding pass when you are disembarking? It's called a boarding pass not offboarding pass.
2026-09-09 12:39:05
14
Day_bŷ_Ðæÿ 🥀 :
Not first bad comment on Rwanda air but they need to change Kuko we love this airline Ahubwo abakozi banyu please work on them💯
Njyewe sinzi niba ndi very wicked person ariko mbanumva igihe kigeze ngo tujye twerekana abantu baduhaye service mbi,amazina ye cg some pictures kuko ntago byumvikana uba wishyuye,wafashe umwanya wawe ,nikokazi basabye ndumva akajinya gusa so sorry pe
2026-09-08 19:29:43
41
K Holy&Nissi :
Rwandair is the best ever ❤️
2026-09-08 21:50:08
17
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