@thesalvimom: Customer service is a skill you will need in every role so you should be prepared to share some examples of when you got it right and when you did not, and how you fixed it. #i#interviewi#interviewprepc#careercoachf#firstgenprofessionalc#customerservice

drasylviasaenz :

I have had a version of that question, but with the framework of education. I wish I had known this strategy before that interview. It would’ve kept me from rambling and trying to think of an example for both. But based on your answer as a person that works and has worked in the main administrative office in a couple of school districts, I did not think about when I would do learning and development that what I was doing, was providing a service. The outcome of that service was either something that would be seen immediately or something that was seen immediately and later on based on student outcomes.