Seen an “auditor” video and wondering what a business can actually do?
There is useful guidance available from government and other official sources. The answer isn’t simply “argue with them”.
Businesses can:
• Stay calm and avoid giving someone the reaction they’re looking for.
• Keep staff and customers from being drawn into an argument.
• Deal with actual obstruction, harassment, threats or disorder.
• Protect private areas and ask people to leave if they don’t have permission to be there.
• Report genuine offences where appropriate rather than simply reporting someone because they’re filming.
The important thing is knowing the difference between lawful filming, being on a publicly accessible area, and being somewhere without permission.
So if you see an audit video, don’t just watch the confrontation — check the official guidance and see what the business can actually do.
2026-09-15 07:41:27
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