I am the sweetest person until the patient isn’t. I match the energy. Been doing for decades. Still have my job. Let no one disrespect you.
2026-09-13 18:26:15
433
RoseThorne75 :
patients these days are EXTREMELY RUDE AND ENTITLED. just because we are behind that desk doesn't give you the right to yell at us or be nasty. because I am that one front desk person who will give you your money's worth. when you do my job then you can speak about it!!
2026-09-13 08:59:11
141
Annette Duron :
So true
2026-10-16 02:06:29
1
azingg12 :
Yup, 😂 and my husband wonder why I’m mentally exhausted when I get home 🤯
2026-09-12 20:34:28
72
ilsa :
me personally i’m sweet w the sweet ones and mean to the mean ones. so if you ever hear a patient complaining abt my attitude, they started first. all in all, im just sick of them acting like they’re fresh out the womb it burns me out.
2026-10-07 14:24:15
5
𝔼𝕣𝕞𝕒 𝔻𝕒𝕝𝕪 :
im sorry but I only give back what you give me. Im nice until you approach me with an attitude or just straight up rude..
2026-09-23 02:59:27
6
chelsie hutchinson :
I match energy all day everyday as a front desk receptionist!
2026-09-15 15:46:00
42
Tam :
people act like they can speak to us any way and we are suppose to smile and take it
2026-09-15 19:57:59
10
bakedboggie :
People keep fucking calling me!!! *im a scheduling operator*
2026-09-15 21:16:00
7
Yvette Garcia :
I work as a receptionist as well and i love my job but damn patients feel so entitled to everything they expect to be seen right away after they are late, ask me the same questions from same patients but i have a smile on my face even though inside of me i’m screaming
2026-09-13 03:24:08
10
Angel Frick121 :
Why do we act like we hate people... we do after working with them for so long. I'm still as nice as possible but I can obly explain the same thing so many time
2026-09-19 13:41:50
4
marina# :
my place has had a massive increase behind cause a provider decided to dip and leave behind 800 freaking patients at least so now all 800 are calling in on top of everybody else and patients are complaining about the wait time. at this point I'm so over I practically tell them we're busy. like what's not comphrending
2026-09-15 21:17:10
4
texas_nana1973 :
I work at 8 Dr orthopedic practice. It is very fast paced. Thank goodness I don’t have to answer the phone too. We have bad days and pts will say “you could smile”. Hello, you have no idea what I’ve been through today
2026-09-13 15:42:23
11
emily :
A patient called me disgusting to my face bc i told her it was her job to call her pcp or insurance to get her authorization to see a specialist 😒
2026-09-15 14:03:40
9
🌻Nisee Sunshine 🌞 :
We give you back what you give us!!!
2026-09-13 02:32:37
24
Lauren_Thorkatla_BellyDance :
I find that the people who say this are usually the ones who are the extremely entitled humans who think they're the only patient the doctor ever sees.
2026-09-13 10:18:16
7
JenX :
I match energy people are nasty!
2026-09-13 18:31:52
9
d3l1@h1 :
At my clinic, As a medical receptionist, I set the tone. It’s my house. I run it with the rules and policies set by my clinic. I control the room. I am never rude. Our tone is everything.
2026-09-13 05:14:38
4
meowykunn :
They throw all their frustrations on us for stuff like insurance or doctors not doing stuff on time smh
2026-09-12 22:25:42
10
Diana 🩺 Multisportsmom🏀🏃♂️ :
Health care worker here! BSN . I started an a receptionist/ insurance clerk. Pretty much worked anything front office. Patients are sick, elderly, confused angry at the disease process. We can at least be kind and help them understand by providing an explanation so they can better understand the requirements. Let’s try to be empathetic.
2026-09-13 02:38:05
6
A🍒 :
So accurate !! Or when their appointment is over and are brought to the front to schedule next appointment all a sudden they forgot to ask their provider a question demanding to speak to their provider like like ….. you fr fr fr 😤
2026-09-17 01:04:32
1
Tay 💜🖤💜 :
i had a lady demanding i tell her what the mri showed. MAAM I'M THE RECEPTIONIST I KNOW AS MUCH AS YOU
2026-09-15 17:19:42
3
After Shift Income :
We Deal With It ALL!! 💯
2026-09-17 02:27:17
3
𝓈𝑒𝓅𝓉𝑒𝓂𝒷𝑒𝓇 :
I match energy ! I always am nice to everyone but if u start being disrespectful and rude to me when I haven’t done anything, I will match it back in a professional manner .😁
2026-09-15 19:12:12
4
Cipriani :
It's a struggle sometimes lol
2026-09-25 16:43:33
1
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