@lazycabbie: It’s rarely the luggage that bothers me. It’s the attitude. If a passenger has heavy luggage, I’ll usually help load it into the boot anyway. I even see it as a little exercise during my driving shift. But there’s a big difference between a passenger who politely asks for help and one who simply stands there expecting the taxi driver to do everything without saying a word. The same goes for passengers who get into the taxi, slam the door, refuse to acknowledge you and don’t even bother confirming the destination. As a Singapore taxi driver, I have to make sure I’ve picked up the right passenger, so I’ll still say, "Hi, you're heading to Bedok, right?" Sometimes, there’s absolutely no response. I’m not expecting every passenger to make small talk. Taxi drivers meet all kinds of people, and I understand that everyone has their own personality. But basic courtesy leh? A simple "Thank you" really doesn’t cost anything. Maybe I'm old-fashioned, but I think good passenger etiquette and basic respect still matter, especially when you're dealing with someone who is simply trying to get you safely from one place to another. I use DJI Pocket 3 to shoot my content Item code: ALT-WMK-MDY https://s.shopee.sg/7KvY3dRYdF

snowpie :

Would you say that they are more common these days? Or has it been like this all along?

🔱🔅⚔️ :

the worse kind is actually u stop there liao they jus stand there talking or like they dunno is their car

vincent :

customer service can only go up level. the more u provide the more they demand. standard one. or they will compare y last time the person do like thjs u cannot...

Movement 驛动 :

spoiled by Grab.

Happy Green :

issue Is if they need to use the boot, they ought to pay for it. same for labour to load. so it's a platform/company issue

Mic :

Those are just minority. Most of the passengers are very friendly. Some even tell me the luggage is very heavy and they also help me to load up the luggage.✌️

The UX Interview Guy ✨ :

grab used to have a pax rating feature but now it doesn't even show in the pax app

dylanbhaskaran :

I have a solution. All these platform needs to add a $5 surcharge for loading luggages. All settled. Correct ???

darkness4311666 :

thank god they did not met me

Swkhoo :

For me is I don’t want them to let there luggage scratch my bumper. And slam the boot.

何楚泉 Raymond :

many don't respect

David Lim3655 :

times are bad

Reset With Saf :

Why me :

Most drivers are nice but can I also say that there are drivers who don’t want to acknowledge or even confirm my destination.

dash :

ya I kana some condo uncle frm airport I know which condo. don't know I can claim $$ frm customer cos help them I go TCM $200/per time