@matthewfoutz: I’m starting to feel bad for reps. There’s a reason why corporate is not saying anything. Because they’re having you do the dirty work for them. You have been told from the beginning by corporate that lab created and lab grown are different stones. That is not true. Google it. Ask Google does the FTC consider lab created and lab grown gemstones as the same thing? Are those terms interchangeable? I can’t tell if this company is just really inept or if this is the biggest hoax, the jewelry industry has ever seen. What is clear, is that reps are now spreading misinformation to their downlines which then gets repeated to customers. That’s making this situation worse. It should have just come out and said they messed up. But they refuse to take accountability for anything and so we will proceed. Also, not all of it is costume jewelry. And when you’re selling Halo with lab created moonstones, what you’re actually doing is selling a grieving widow a piece of glass. Lab created moonstones don’t exist. You are lying to a woman so you can sell her a piece of jewelry to commemorate her dead husband. That’s about as evil as it gets. This company is the poster child for how not to handle a crisis. Downline reps, who do you think knows more? Me or that diamond ranked Rep who is desperately trying to preserve that fat commission check? I’ve been in this industry for 30 years and my family’s been doing it for four generations. Also, Google is still free. I told you what prompt to use. Go to the FTC website yourself. Stop letting these people lie to you. Stop letting them force you to lie to your customers, which usually is your family and friends. Critical thinking would really help right about now.
Foutz Turquoise Supply
Region: US
Monday 14 September 2026 19:53:32 GMT
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TamiH💙🩷GiGi2five🩷💙💙 :
what gets me is they are telling customers that we can file a claim and they will replace our "genuine or lab created" items with new items of equal or lesser value. they are not offering money back for the false advertisement. how is that right? or even legal??
2026-09-27 16:20:57
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shania𓆩♡𓆪 :
I asked a rep about a moonstone being actually genuine just for a group of delusional women to come at me. All the snarky comments... (Katie weavers chat) horrible customer service- I was curious on what the reply would be! They told me to get a tester- which is funny. Shouldn't the rep be testing it to prove to their customers? These aren't cheap pieces they are selling. At least be up front and KIND about it. It gives Cringy cult vibes.
2026-09-15 00:05:09
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Abby | Sparkle Sanctuary ✨ :
Your caption on this video is my favorite one thus far!!! I’m blown away… floored actually. At the amount of people who are refusing to look at, and believe the pure FACTS. Women are proving to me right now that they’ll do anything (including manipulating and gaslighting tons of people) just told hold onto money… the truth is, nobody can lie or twist their way out of this. I’m truly not understanding how TF anyone (customer or rep) could possibly misinterpret this whole entire situation. It’s actually mind blowing how master manipulators operate. And how gullible some people truly are. Could never be me. 💀🤣 Thank you again for all your hard work.
2026-09-14 21:47:28
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lisamarieiris :
That’s the hard thing though too. Remember the things I sent you from chat and they were in correct. We need to start believing the actual people that know!
2026-09-14 20:26:15
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erasinstars :
I literally just lost my baby in August and bought 3 halo necklaces and now knowing its all a lie and a scheme breaks my heart. two of my necklaces say senuine mother of pearl and lab created moonstone and I have another that says genuine moonstone. As a consumer and former rep I'm disgusted.
2026-09-14 23:04:49
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Gia’s_Gems :
NANOSITAL their new term they asked reps to use to RE-DESCRIBE false labels…..cracks me up! Sounds like a disease! Certainly not glamorous or something I would associate with jewelry.
2026-09-20 15:19:25
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Dirty D 💀🌭🚀🐬💜🌈🏳️🌈 :
I dont feel bad for them at all.
2026-09-16 23:13:54
2
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