@officialchadpeterman: Every dollar in this business passes through three stages: marketing, call center, technician. Most owners only pay attention to two of them. Marketing gets overspent without anyone noticing. The call center is where leads you already paid for either turn into bookings or quietly disappear. The technician either fulfills the promise or loses work that was already earned. The stage nobody fixes is the one deciding whether the other two even matter.

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2026-09-15 01:03:09

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