@achinthatravels: 🚨🚨 Scam Alert – Granbell Hotel Colombo 🚨🚨 Granbell Hotel Colombo එක Book කරන්න කලින් මේක දැනගෙනම Book කරන්න! 😡 අපි Agoda හරහා Premium Double Sea View with Terrace room එකක් Breakfast සමඟ LKR 36,000කට පමණ Book කළා. Agoda එකෙන් booking confirmation, booking ID සහ room details සියල්ලම ලැබුණා. නමුත් අපේ room category එක අවස්ථා 4කදී වෙනස් කරලා, අවසානයේ අපි Book කළ Premium room එක වෙනුවට Partial Sea View + City View room එකක් ලබාදුන්නා. ඒ අතරතුර අපිට මුහුණ දෙන්න වුණේ: ❌ Room downgrade / room category වෙනස් කිරීම ❌ Booking confirmation සම්බන්ධ ගැටලු ❌ Customer service issues ❌ Check-in delay ❌ Room cleanliness & hygiene concerns ❌ Stained linen & towels ❌ Air conditioning / hot water issues ❌ Breakfast experience පිළිබඳ කලකිරීම ❌ Pool crowd & lift delays Hotel එකෙන් මේක Agoda issue එකක් කියමින් නැවත නැවතත් Agoda සම්බන්ධ කරගන්න කිව්වා. Agoda සහ Hotel එක අතර customer කෙනාට විසඳගන්න අමාරු situation එකක් ඇති වුණා. ඒ වගේම, අපිට ලැබුණු experience එක අනුව local guests සහ foreign guests අතර room allocation / pricing සම්බන්ධයෙන් අපිට ඇති වූ concerns ගැනත් video එකේදී කතා කරනවා. මේ සම්බන්ධයෙන් අපි ළඟ booking confirmations, vouchers, receipts, emails සහ messages වැනි proof තිබෙනවා. ⚠️ මේක අපේ personal experience එකයි. අපි කාටවත් අනවශ්ය ලෙස අපහාස කිරීමේ අරමුණකින් නොව, අනෙක් travellers ලා දැනුවත් කිරීම සඳහා මේක share කරන්නේ. 👉 Granbell Hotel Colombo Book කරන්න කලින් recent reviews බලන්න, exact room category එක verify කරන්න, booking confirmation සහ voucher save කරගන්න. ඔබටත් මේ Hotel එකේ similar experience එකක් තිබුණා නම් Comment එකකින් share කරන්න. 👇 ඔබේ එක Share එකක් නිසා තවත් කෙනෙක්ගේ සල්ලි, කාලය සහ vacation එක බේරෙන්න පුළුවන්. ❤️🙏 වැඩි විස්තර දැනගන්න Achintha Travels youtube channel එක බලන්න ❤️ #GranbellHotelColombo #GranbellColombo #HotelReview #SriLankaHotels #Agoda
Achintha Travels
Region: LK
Tuesday 15 September 2026 07:57:09 GMT
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Comments
Chanki :
Same thing happened with me with Agoda app …
2026-09-16 08:44:02
0
mr.nxxxg :
Never had any issue with Grandbell
2026-09-16 12:36:43
0
Naveen 🇱🇰 🇰🇼 :
mta mehma kra nm hotel room eka nasthi krla bed eke kakka dla yanne
2026-09-16 06:54:30
0
thaara 🧿 :
Totally disappointed! I had the same experience with The Blue Water-Geoffrey Bawa Heritage Hotel Wadduwa. Sadly sometimes Sri Lankan hoteliers treat us like garbage
2026-09-16 05:19:21
0
Arosha :
Thanks for letting us know. This should go viral!
2026-09-15 16:30:13
47
Ruhi_Shenaya :
We stayed at grandbell hotel and it was amazing. Nothing happened to us and we had a wonderful stay
2026-09-16 07:54:32
1
Noli Jay :
Poor customer service 😏
2026-09-15 17:52:55
14
Am nobody :
He is not lying. They did the same to me
2026-09-16 09:53:44
1
Aaliya.c :
@Granbell Hotel Colombo ewwwww
2026-09-15 20:04:16
18
deogie :
omg same thing happened to my friend not me
2026-09-15 18:20:42
9
Kitty007 :
ඕක තමා මම හැමදාම pay at the property දාන්නෙ
2026-09-15 17:12:51
24
achi :
same thing happens to me with marino beach
2026-09-15 16:59:41
7
Trishan :
never pay before you go
2026-09-15 20:09:18
8
Ravee_nana :
Never go there
2026-09-15 21:46:17
5
සංවන්ති🧿🪬 :
Ape honeymoon ekatath meka mai une..rooms wenas Kara ..
2026-09-15 12:35:13
12
KyzeMusic :
I had no problem with Grandbell hotel I always go there. Always book through there own site. Don’t use agoda or any other sites just to get the room for cheaper price
2026-09-15 22:43:09
10
Chandula Usitha :
never happened to me. I always book from their official hotel website no scam no pre payment. I paid from the property.
but thankyou for the information 🥰
2026-09-16 01:49:56
3
Azee _Do_Events.lk :
thank u so mucch
2026-09-15 18:14:17
4
𝓘QRMS :
Bro better decision let’s stop using Agoda & then it will be all ok. these hotel guys also will be do it correctly in future while missing sales.
2026-09-15 17:08:11
8
MEÐUSA_GAMINGSL :
Contact agoda county manager complain.
2026-09-15 20:40:04
2
Sushane :
Contact the consumer affairs authority
2026-09-15 20:11:45
2
CP Ape :
Definitely a problem with the local management.Drop an email to the main company with ur booking references and name the employees you talked to.
2026-09-15 19:46:32
1
Potato Diaries :
Thanks for sharing
2026-09-15 17:40:57
2
Anjalika Thomas🧿 :
I’ve experienced the same issue! I’ve had to argue back and forth with a supervisor! They aren’t even aware that the same room categories are displayed in Agoda as well! Their customer care is highly unprofessional and rude! And the way they treat us locals and foreigners is also unacceptable
2026-09-16 01:27:31
1
notification :
this isnt a scam bro as far as i knw as a hotelier when de degrade rooms depending on the availability i personally would give a free breakfast or a fruit basket or some offers at wellness maybe the receptionist is wrong with the service recovery but this aint a scam
2026-09-16 01:33:01
1
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