@achinthatravels: 🚨🚨 Scam Alert – Granbell Hotel Colombo 🚨🚨 Granbell Hotel Colombo එක Book කරන්න කලින් මේක දැනගෙනම Book කරන්න! 😡 අපි Agoda හරහා Premium Double Sea View with Terrace room එකක් Breakfast සමඟ LKR 36,000කට පමණ Book කළා. Agoda එකෙන් booking confirmation, booking ID සහ room details සියල්ලම ලැබුණා. නමුත් අපේ room category එක අවස්ථා 4කදී වෙනස් කරලා, අවසානයේ අපි Book කළ Premium room එක වෙනුවට Partial Sea View + City View room එකක් ලබාදුන්නා. ඒ අතරතුර අපිට මුහුණ දෙන්න වුණේ: ❌ Room downgrade / room category වෙනස් කිරීම ❌ Booking confirmation සම්බන්ධ ගැටලු ❌ Customer service issues ❌ Check-in delay ❌ Room cleanliness & hygiene concerns ❌ Stained linen & towels ❌ Air conditioning / hot water issues ❌ Breakfast experience පිළිබඳ කලකිරීම ❌ Pool crowd & lift delays Hotel එකෙන් මේක Agoda issue එකක් කියමින් නැවත නැවතත් Agoda සම්බන්ධ කරගන්න කිව්වා. Agoda සහ Hotel එක අතර customer කෙනාට විසඳගන්න අමාරු situation එකක් ඇති වුණා. ඒ වගේම, අපිට ලැබුණු experience එක අනුව local guests සහ foreign guests අතර room allocation / pricing සම්බන්ධයෙන් අපිට ඇති වූ concerns ගැනත් video එකේදී කතා කරනවා. මේ සම්බන්ධයෙන් අපි ළඟ booking confirmations, vouchers, receipts, emails සහ messages වැනි proof තිබෙනවා. ⚠️ මේක අපේ personal experience එකයි. අපි කාටවත් අනවශ්‍ය ලෙස අපහාස කිරීමේ අරමුණකින් නොව, අනෙක් travellers ලා දැනුවත් කිරීම සඳහා මේක share කරන්නේ. 👉 Granbell Hotel Colombo Book කරන්න කලින් recent reviews බලන්න, exact room category එක verify කරන්න, booking confirmation සහ voucher save කරගන්න. ඔබටත් මේ Hotel එකේ similar experience එකක් තිබුණා නම් Comment එකකින් share කරන්න. 👇 ඔබේ එක Share එකක් නිසා තවත් කෙනෙක්ගේ සල්ලි, කාලය සහ vacation එක බේරෙන්න පුළුවන්. ❤️🙏 වැඩි විස්තර දැනගන්න Achintha Travels youtube channel එක බලන්න ❤️ #GranbellHotelColombo #GranbellColombo #HotelReview #SriLankaHotels #Agoda

Achintha Travels
Achintha Travels
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Region: LK
Tuesday 15 September 2026 07:57:09 GMT
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chankiswt
Chanki :
Same thing happened with me with Agoda app …
2026-09-16 08:44:02
0
mr.nxxxg
mr.nxxxg :
Never had any issue with Grandbell
2026-09-16 12:36:43
0
abuuuwh
Naveen 🇱🇰 🇰🇼 :
mta mehma kra nm hotel room eka nasthi krla bed eke kakka dla yanne
2026-09-16 06:54:30
0
thaara_jay
thaara 🧿 :
Totally disappointed! I had the same experience with The Blue Water-Geoffrey Bawa Heritage Hotel Wadduwa. Sadly sometimes Sri Lankan hoteliers treat us like garbage
2026-09-16 05:19:21
0
aroshamht
Arosha :
Thanks for letting us know. This should go viral!
2026-09-15 16:30:13
47
ruhi_shezz
Ruhi_Shenaya :
We stayed at grandbell hotel and it was amazing. Nothing happened to us and we had a wonderful stay
2026-09-16 07:54:32
1
noli_jay
Noli Jay :
Poor customer service 😏
2026-09-15 17:52:55
14
secretfive4
Am nobody :
He is not lying. They did the same to me
2026-09-16 09:53:44
1
aaliya.archives
Aaliya.c :
@Granbell Hotel Colombo ewwwww
2026-09-15 20:04:16
18
deogiee
deogie :
omg same thing happened to my friend not me
2026-09-15 18:20:42
9
darshana.007
Kitty007 :
ඕක තමා මම හැමදාම pay at the property දාන්නෙ
2026-09-15 17:12:51
24
achirakaa
achi :
same thing happens to me with marino beach
2026-09-15 16:59:41
7
itstrishan
Trishan :
never pay before you go
2026-09-15 20:09:18
8
ravee_nana
Ravee_nana :
Never go there
2026-09-15 21:46:17
5
sanwanthi
සංවන්ති🧿🪬 :
Ape honeymoon ekatath meka mai une..rooms wenas Kara ..
2026-09-15 12:35:13
12
djkyze27
KyzeMusic :
I had no problem with Grandbell hotel I always go there. Always book through there own site. Don’t use agoda or any other sites just to get the room for cheaper price
2026-09-15 22:43:09
10
chanu_usitha
Chandula Usitha :
never happened to me. I always book from their official hotel website no scam no pre payment. I paid from the property. but thankyou for the information 🥰
2026-09-16 01:49:56
3
azee_1997_16
Azee _Do_Events.lk :
thank u so mucch
2026-09-15 18:14:17
4
iqraams
𝓘QRMS  :
Bro better decision let’s stop using Agoda & then it will be all ok. these hotel guys also will be do it correctly in future while missing sales.
2026-09-15 17:08:11
8
medusagamingsl
MEÐUSA_GAMINGSL :
Contact agoda county manager complain.
2026-09-15 20:40:04
2
sushane.p
Sushane :
Contact the consumer affairs authority
2026-09-15 20:11:45
2
cp.ape
CP Ape :
Definitely a problem with the local management.Drop an email to the main company with ur booking references and name the employees you talked to.
2026-09-15 19:46:32
1
potato_diariez
Potato Diaries :
Thanks for sharing
2026-09-15 17:40:57
2
anjie1
Anjalika Thomas🧿 :
I’ve experienced the same issue! I’ve had to argue back and forth with a supervisor! They aren’t even aware that the same room categories are displayed in Agoda as well! Their customer care is highly unprofessional and rude! And the way they treat us locals and foreigners is also unacceptable
2026-09-16 01:27:31
1
systemtiktok2025
notification :
this isnt a scam bro as far as i knw as a hotelier when de degrade rooms depending on the availability i personally would give a free breakfast or a fruit basket or some offers at wellness maybe the receptionist is wrong with the service recovery but this aint a scam
2026-09-16 01:33:01
1
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