@wastenoday: Techs talk, sales walk. The homeowner sees a box and a drip while you're reading a failing system top to bottom. When you open with "your static pressure's high, your coil's impacted" - all true, none of it translates. They're not following along. They're wondering if they were supposed to understand you. That's the moment you lose the call - not to a cheaper price, but to the company whose tech just spoke plain. Try this on your next call and tell us what happened. 👉 You might be losing sales without realizing it. Watch the full episode on YouTube to find out why. #wastenoday #wastenodaypodcast #fyp