@elliegrapejelly: Do not waste your money ordering from Velvet Caviar. They take your money and do not ship the items. Instead, they lie and say they’re sold out. Meanwhile, they’re on lives selling said items you purchased. Their customer service is complete trash. You can’t get a live person. It’s all AI. @Velvet Caviar #scam #velvetcaviar #velvetcaviarphonecase
I don’t really like velvet caviar I had a problem with a recent order and instead wanted me to buy another case to take care of the issue 😑
2026-10-06 06:25:01
21
priscilla m :
same thing happened to me! i was one of the first to order when they dropped their new collection. choose the london plaid case and it was almost a week since i ordered and i never got no notification of shipping . i emailed twice and they ignored my comments on the lives too. until finally they hit me with the unfortunately the item was sold out like what?? so unprofessional and a fraud
2026-09-19 12:30:58
21
cairo ♡ :
i have ordered from them several times they are personally my fav case company 🤷🏽♀️
2026-09-19 14:45:59
399
Addie :
I ordered sept 11 and hasn’t even shipped 😡
2026-09-19 17:37:18
101
Quesha :
order them on Amazon instead
2026-10-12 00:56:40
0
_.gho5t._.an4tomy :
i refuse to buy one cause why is it 45 dollars for one. insane price for a phone case imo
2026-09-20 23:00:59
170
Summereg ❤️ :
that’s why i only order on amazon or get them in stores!!
2026-09-19 13:02:08
103
wingingitbeautifully :
Been ordering for years from them with no issues. I always order on their site though. The site always says if it’s sold out and doesn’t let you purchase it. If I see something I like on live I immediately go to their site
2026-09-19 12:02:16
19
Cecilia 💕🦋 :
Dude they’re careless! They shipped the wrong sizes and I ordered a few cases 🙄
2026-09-20 07:58:54
8
luna.bear_33 :
I ordered on the 9th and on the 10th, a day or two before the bogo sale, the one from the 9th arrived on Tuesday and I’m still waiting for the one from the 10th. They got back to me with an apology and a $15 coupon but I’m still waiting.
2026-09-19 04:01:12
7
itsmrsanderson31 :
Just went on their website and this is what they’re saying and I just placed an order the other day during their BOGO sale 😒
2026-09-19 20:24:58
14
Cam 🫐 :
my order still hasn’t shipped from a week ago. 😅
2026-09-19 01:55:05
24
Feisty :
Dang I placed an order yesterday 😭
2026-09-19 12:27:33
15
Sassy Sarah :
Never had any issues. They usually ship next day and get it within 3 days
2026-09-19 00:18:40
41
AshleighDust :
I’ve never had issues with them.
2026-09-27 14:05:58
9
𝔑𝔬𝔳𝔞 𝔏𝔶𝔫𝔫 💜 :
My cases for my new phone came today, I’m also a long time customer of theirs and have had zero issues with shipping and receiving my orders.
2026-09-19 04:21:29
11
native_magik951 :
I've gotten plenty of cases through Velvet Caviar, but I do not order from third party or tik tok. never had a problem from the direct website
2026-10-06 17:07:06
10
felicia lynn 🌀 :
i ordered 4 iphone 18 pro max cases on sept 11th & mine have yet to ship. OVER THEIR ASSES.
2026-09-22 21:51:45
5
4evermomo :
Waiting on an order from Sept 11th as well
2026-09-19 20:34:28
8
Kendall 🩵 Finds & Faves :
Mine came super fast I just got the leopard one.
2026-09-19 17:38:10
28
Aubs :
My order took a week but she came in. Always does
2026-09-19 14:14:56
5
Crystal Marie ୨୧ :
This is my first time ordering with them bc the bogo sale, I ordered this week on the 15th. And hasent been shipped and no updates😭
2026-09-19 13:37:44
10
thisisnur :
Omg that sucks! I always get my orders when I ordered with them
2026-09-19 19:33:33
5
🕸️𝑳𝑬𝑬🕷️ :
ive always ordered from their website when they have BOGO sales. never had any issues
2026-09-19 13:38:04
5
To see more videos from user @elliegrapejelly, please go to the Tikwm
homepage.