@realchrishoward: Most people think culture is a feeling. Reality is it's a protocol. One reason Ethos keeps relapse rates low: whatever happens on one shift doesn't stay on that shift. It gets written down. It gets passed forward. The next staff member walks in already knowing. That's not a motivational thing. That's an operational thing. Follow for the framework — link in bio. #LeadershipInRecovery #TeamAccountability #BehavioralHealthLeadership #ClinicalLeadership #RelapsePrevention