@massoyanjewelers: Joanna sent this ring back to the manufacturer twice under warranty. Both times they tightened the same four prongs and mailed it back. The third time she brought it to me. I added two more prongs for the black hexagon center, rounded the tips, and fixed the snake enhancer so it sits flush without a painful hump on the bottom. Sometimes buying the extended warranty gets you nowhere. #jewelryrepair #engagementring #blackdiamond #benchjeweler #hexagondiamond Check out our website for our full selection of jewelry for sale! We are not accepting mail-in repairs 🚫📫