Look I have been a BOM member for 10 years. I am being completely honest. I have NEVER received a damaged book. Never in 10 years. I enjoy 90% of the books offered. That’s damn good!!! If I’m not interested in the books I pass for the month… they don’t take my money it’s there for the next month!!!! I get wonderful books for $12.
2026-09-22 00:05:18
23
Wino73 :
I loved the picks and never had a problem with shipments.
2026-09-23 01:52:36
0
shellysbooks :
You could just buy books somewhere else.
2026-09-23 00:15:30
0
ashli 🧠📖💙 :
I swear the loud people are the ones winning because I have never been anything but happy with my subscription and I’ve never gotten a bad book. Even when my order is late, I’ve gotten a credit! It’s my favorite charge on my card every single month and I love that it introduces me to new people. The add-ons being the popular books is incredible to me because then it does force me to expand my taste versus just lean on what is most popular. I think we just have a lot of loud people dog piling. Plenty of people are very happy.
2026-09-22 06:07:36
2
🪴botanical*bookworm 📚 :
The blue box staining the books is my biggest gripe with them.
2026-09-22 18:24:18
1
AngSchw7 :
I have been a subscriber for 10 years and I have never had an issue.
2026-09-22 00:17:17
10
Xteebeth :
Haven’t even gotten my September yet
2026-09-21 23:18:23
2
Sydnee Bardeson ✨ Books & Food :
I haven’t gotten my September box yet but I love them and have no gripes. If you’re getting damaged books then call their customer service. If the book is late call customer service. If they don’t like the book don’t buy it, skip the month. Why are you complaining for other people?
2026-09-22 17:10:23
3
tcipriano29 :
my August box arrived the last day of August[Crying]
2026-09-22 22:45:22
1
Elle LaMarca :
I don’t love the pics every month, but I don’t understand the “add-ons are always better than the pick.” because you’re welcome to pick any book each month and then add on the ones that you don’t pick. They don’t just pick one book.
2026-09-22 09:23:25
5
Teisha :
Oh no. I just started book of the month. My box hasn’t even come yet. 🤣🤣
2026-09-21 19:32:15
1
Abigail :
This has happened to me before! They did replace it but it shouldn’t have happened in the first place. I also dislike that so many add ons were sold out before I could pick this month
2026-09-22 01:46:27
1
Jenna :
Terrible picks? the whole point is to broaden your horizons and discover new authors/stories..
2026-09-22 04:08:48
4
T :
They have amazing customer service! I just wish they’d stop selling out of books so fast lately.
2026-09-22 13:37:36
1
Sarah Mindrup :
My September box was shipped late, not delivered to the right place and is now lost (not BOTMs fault), I emailed customer service and it took them over a week to respond. One of my books is now sold out and can’t be replaced (so now I have to spend $20-$30 if I want a copy from the bookstore). I followed up today to ask about tracking on my reshipped box. Oh. They forgot to process it. This is my first ever issue with them, but I’ve about had it.
2026-09-22 15:56:35
0
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