eBay has protected me 100% and I only had to appeal one
2026-10-14 17:59:22
0
GramsPopsVintage - Grams :
you can file a claim with UPS even if you purchased the label theu ebay. you have to sign up for a UPS account with the same email as your ebay account. I have filed claims that way.
2026-09-24 04:36:39
8
natureboy33000 :
just message them what happened dont talk to somebody
2026-10-05 20:12:58
0
Rick McKita :
Breathe
2026-09-22 00:55:05
1
Coconutgravyflippingcrazy :
eBay sucks!
2026-09-22 01:13:09
3
monica at Blue Moon :
I recently shipped a large porcelain sculpture to Maryland and I had the buyer pay to have UPS pack the item and they didn’t put anywhere near enough packaging in there and it broke this piece of art that was a showcase item sitting in someone’s home for decades. They paid me back for the item and the shipping but not like the $150. I paid for custom packaging when that’s literally where they’re failed.
2026-09-26 03:35:31
2
tik toker :
call back ebay support speak to different agent then ask for supervisor never speak with initial rep in this situation they are all reading of a card...ive been on ebay for 25 years...just got refunded for lost package a watch from ebay yesterday.
2026-10-04 14:03:10
0
Scott :
I think there’s a way to file a claim through ups via eBay. There is a YouTube video on it I’m pretty sure
2026-09-27 02:54:10
1
Tik Tok’s Super Man :
This is part of reselling. Happens to all of us. So sad. Every time I sell something so expensive I get nervous, and I always hope the person who bought it is honest
2026-09-22 13:13:50
4
DigitalBizWithTrixie :
shipping protection is a joke! it's almost impossible to get usps, ups, or FedEx to pay on a claim now.
2026-10-07 13:03:23
1
XstayXsafeX :
eBay makes it so difficult for resellers, almost as if they don't want us there.
2026-10-05 03:48:13
0
Arizona Pick’n :
I always add signature to high dollar items
2026-10-10 06:41:15
1
crissy5367 :
I will not use UPS. I quit selling on Mercari because they default to UPS and if you try to pick another carrier it costs alot more. UPS lost to many packages for me.
2026-09-25 13:02:55
0
9754489a :
Let's us resellers get together and build our own app, and then we won't need them.
2026-09-22 14:32:33
1
birdiesboutiques :
I hear ya! I’ve filed 2 claims with the Better Business Bureau against EBay. I’ve won both times as long as I provided the documentation to BBB.
2026-09-22 13:00:37
1
Gen❌️239 :
take it to small claims court. you don't need a lawyer to do it.
2026-09-22 10:47:30
0
Jakeisnoton :
I tried to do a claim in June from ebay. I got my money back after 3 months and hours on call with different numbers from usps, I got my money back.
2026-09-22 01:30:56
0
monica at Blue Moon :
Also yes no seller protection on any of these platforms
2026-09-26 03:37:09
1
Jon's Hobbies :
they didn't honor the $100 insurance? I filed two claims with USPS and got the money back. eBay really doesn't care anymore
2026-09-22 01:14:06
0
mary :
eBay be make you do the moooost… hate it
2026-09-28 23:12:18
0
Chopper :
Just add signature….
2026-10-11 01:18:14
0
Goodvibrations208 :
I had a guy take some gold plated stuff off mercari never got an option to send item back because he said it was broken .
2026-09-27 17:05:55
0
Bonita Bramante :
I started 2005 with eBay and I learn a long time ago. USPS
2026-10-03 00:40:16
0
Greg :
Wait! You spoke to someone on the phone? I was ripped off by a seller passing off counterfeit US coins. Been trying to get this corrected but just get AI run around
2026-10-04 18:20:03
0
ryan glass :
Once, I called eBay and they laughed at me and hung up.
2026-09-27 08:48:04
0
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