So it's only happening to iphones and the apple guy fixed it by replacing your failed phone. How is that an att problem?
2026-09-29 07:24:50
3
Nate :
You were lucky. Mine failed 5 times and was told to go to AT&T.
2026-09-28 21:38:37
3
Brenda M :
I don’t understand. It’s at&T problem, but when you switch phones, it works🤷🏻♀️. I know you don’t trust it yet. Just seems weird if you switched phones and it works is it really AT&T. And some AT&T people are not having trouble. With all that said I canceled my order. I also have at&T
2026-09-27 22:03:12
5
Dannyakavip🐐 :
I was going to drive to apple today but not I your problem came back
2026-10-04 14:31:17
0
Cobra Svt :
well then it seemed it's an apple modem issue if the problem was resolved switching devices and not carriers. There is the same problem with the other major carriers having the same issues. So the common dominator is the iPhones itself.
2026-09-27 17:41:42
4
JodiB :
I have appt at Apple Wednesday that’s the soonest I could get in. I hope they give me new phone. This has been ridiculous
2026-09-27 12:38:00
1
BigK :
Looks like I need to go to Apple Store, I raised allllll kinda of hell in AT&T last night, whole store found out not to get a iPhone 18 😂
2026-09-27 13:52:54
2
Joe Vigil :
Same for me yesterday. Apple took it in back did RF box test, phone didn’t pass so I was give a new phone. The new 18 pro max works perfectly. Guy who helped me said it was the third one he has done. So nice to have a working phone after 7 days of no service.
2026-09-27 18:08:06
2
Thomas Minor :
So if they fixed it by getting you new phones and they work.. how is it an AT&T problem?? The new phones shouldn’t work on AT&T network either. So the common denominator is the phones !!!
2026-09-27 14:03:44
4
The kidd :
Hey can u give us an update is your phone still working after getting a new one ?
2026-09-29 12:51:28
1
Vega :
What do you do if you live in Casper wyo and don’t have a Apple Store
2026-09-27 13:29:23
3
ingridvpcc :
Whose fault is it? Idk what to dooooo and I’ve been dealing with this since fridayyyy
2026-09-28 03:36:58
1
Leo :
To those with questions about how’s it a AT&T problem if the phone works after replacing it? The phone would probably work by replacing because it’s a new provisioning device registered but after sometime of use it can start failing again if the software is not meeting requirements.
2026-09-29 13:10:51
1
Rolentless :
My original lasted a day and the replacement lasted until the next morning
2026-09-29 23:08:20
1
Jenny Bittner :
Lucky they told me I can’t do anything because I don’t have a PIN number / I can’t access it so I basically am stuck till I can get to an AT&T store which is about 2hrs away from me
2026-09-29 04:06:50
1
andrewaaokrotrnv0 :
And the restocking fee is stupid because the phones didn’t work why should you pay to restock they needed to return to Apple and that’s it I’m sorry this happened to you also I’ve had a issue but Apple fixed it
2026-09-27 20:33:15
2
user7636664792496 :
T-mobile rep here: I’ve had customers from AT&T come in to switch over due to this issue. I have asked colleagues if they hear the same thing and they said yes. I’m glad Apple was able to help you
2026-09-28 03:36:02
1
Sandy :
I haven't even got my iPhone that I upgraded yet and I've already got the text message you're talking about
2026-10-02 21:51:46
0
Bill Shillington :
You can return to Apple with no fee for no reason within 14 days of delivery of the phone
2026-10-03 14:03:52
1
dustinclaylevy :
I’m on day 9 no phone service
2026-10-02 01:07:45
0
Tim :
Switch to tmobile
2026-09-30 00:04:56
0
Dannyakavip🐐 :
Did the replacement device fix it?
2026-10-04 02:21:59
0
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