Do not buy anything from this company. I have bought 3 items from Trax and everyone had an issue. My first chain broke and I let them convince me to trade it into a “sturdy and solid” chain when I voiced concerns that the first chain had problems. Well, that one also broke and caused me to lose my pendant that was on the chain. The pendant was also bought from Trax and came unstamped and unmarked and had to be returned originally to be corrected.
They had me send the second chain back to be “fixed”. When it was returned to me after the repair, IT BROKE AGAIN PICKING IT UP OUT OF THE BOX!! So now, between all 3 items, I have spent over $2k and have NOTHING but some scrap chain.
They will only warranty for 2 weeks and then you’re on your own. Did you know that when you spend thousands of dollars on jewelry, you might just be leasing it? That’s what their manager essentially said last night when we spoke. His comment to me was “well you got to wear it for that time” when I said I spent all that money and now have nothing to show for it. Then, he said I probably got in a fight and that was how the chain broke. I’ve never been in a fight in my life. This guy is an absolute clown and I’m not even convinced he was the actual manager and not just another sales rep that I was handed off to because the person I was dealing with was trying to just move on.
Go down the street. Go ANYWHERE ELSE. Buy from somewhere that will stand behind the product with real warranties. If a company is only giving you a 2 week warranty, then they know their product is terrible and they won’t stand behind it. I was a fan of Trax for a long time but he isn’t in the store actually helping the customers. He’s making social media for advertising now. His staff DOES NOT CARE about you.
2026-09-28 15:59:15
229
AC BAEZ :
lapis lazuli is a cool stone.
2026-09-27 21:36:55
4
ap1700rsq8 :
Looks cheap
2026-09-28 16:05:07
198
fy :
the gold guy is talking trash about u
2026-09-28 02:24:54
53
Anonymous :
day 2 of asking for a bar of gold
2026-09-30 18:30:00
1
L :
Panther statua
2026-09-30 14:07:24
8
Karanveer Atwal :
send this to the guy who's still finding la peace
2026-09-29 15:39:44
2
JW :
It’s debatable if there was a tool in this video
2026-09-28 14:58:20
19
✝️Олег☦️ :
am i the only one who thought of cayo perico when he started
2026-09-29 16:29:38
0
Sosa Baby :
La pieace
2026-09-27 22:30:07
11
Mrx :
It’s la peace
2026-09-29 18:50:10
5
Darrell Hutchins :
That's clean. The craftsmanship on 24k pieces never gets old. ✨
2026-09-28 01:47:55
18
Hex1122 :
2026-09-28 11:47:30
5
logandavis2188 :
let me get one
2026-09-28 23:14:37
3
xpretty_pettyx :
Honestly gorgeous
2026-09-27 23:01:44
5
Johndew :
I don’t think you did them
2026-09-27 23:32:09
5
Daddy Warbuks :
I’m looking for a job trax let me know
2026-09-27 22:17:01
5
𝒮𝒜𝒰𝒞𝒴 𝒯 𝒴 𝒩𝒪𝒯 🫦🪬🧿 :
Siiiiick
2026-09-29 10:34:51
3
ziggy mac VR :
2026-09-27 23:20:09
6
ܓܓܛܓ :
Can I get one 🥺🥺🥺
2026-09-27 21:11:00
7
רק ורד :
Im starting to really like 24kt gold. We’ve been conditioned to like 14kt and I feel cheated.
2026-09-28 09:45:43
6
joshiwaah :
isnt that sizing tool... a tool? or am i just stupid ahaha
2026-09-27 23:10:31
9
Redmi Hot30i :
tarz tell me the name of this stone
2026-09-27 22:59:10
8
Keanu Reeves :
how can I invest with $10,000
2026-09-27 21:11:11
7
❤️☀️💚 :
2026-09-27 21:09:15
5
To see more videos from user @traxnyc, please go to the Tikwm
homepage.