@olly.rosewell: You know what each customer pays you. Do you know how many hours they cost you? Track every time you touch a customer for one month and write down roughly how long it took. That list tells you what to automate next and which customers need to move up a tier or go. - Track hours per customer monthly - Note every customer touch - Sort the list - Automate the repeating tasks - Tier up or drop time-eaters #saas #startup #software #entrepreneur #buildinpublic

Olly Rosewell

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Thursday 01 October 2026 20:00:51 GMT