@lizetal: I’m questioning @Sephora— Am I not able to make a purchase without entering my information? Will I be denied service because of that? Do you train your stuff to harass, intimidate and bully paying customers whether or not we have an account? Are they trained to ask other strangers in line for their phone or email address so THEY can earn the points if the current paying customer isn’t providing an account before allowed to make a purchase? Well that’s exactly what happened to me at a Sephora located inside of a @Kohl’s location. The staff didn’t ask me if I give her consent to allow the STRANGERS aside of me to earn “MY” points. Today, this young staff attempted to bully me by asking me three times to enter my information, when I said no thanks, she then attempted to bully me into signing up and wouldn’t allow me to make my purchase. When I refused for the 4th time, she then turned to the customers aside of me (strangers) and asked them if they wanted to receive my points, the customers said yes and they began telling the staff their email address— I stopped that from happening and I began recording. All of this was happening as the store manager is on her left hand side listening to everything and allowing this to happen. As the manager states her self “why does it matter who gets the points?” I’m sure both ladies are representing your store at kohls in a such a high manner by bullying paying customers. Both staff were so confident, I’m sure they’ve done this to others multiple times. Such a shame, all I wanted to do is buy my Kiehl’s sunscreen and continue with my day. There are bigger issues in the world but a bully should always be exposed no matter where it happens, even at my favorite place. #Sephora #SephoraHaul #Kiehls #SephoraForSale #Kohls

LA

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Saturday 03 October 2026 05:15:53 GMT