Hindi nya tinanggal yung BPO experience nya. She translated it into skills na relevant sa VA work: 1. Customer support – handling calls, chats, and emails 2. CRM management – updating customer information and records 3. Documentation – creating notes and reports 4. Problem solving – resolving customer concerns 5. Time management – handling multiple tasks and targets 6. Communication – working with international customers BPO experience can be relevant sa VA work. The key is showing how those skills connect sa role you're applying for. You can use the Josie AI app to prepare your resume and learn VA skills. #va #virtualassistant #remotework #freelance #workfromhome - @josieaiapp