@rorysutherlandclips: What starts as an option becomes an obligation. Finance people realised they could force everyone onto self-checkout and save a fortune, resulting in an epidemic of shoplifting. 📍 @Entrepreneurs Circle , Birmingham #rorysutherland #Marketing #retail #fyp #business

Rory Sutherland
Rory Sutherland
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Region: GB
Saturday 03 October 2026 09:27:46 GMT
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richg.dj
Rich :
If you want me to scan & bag my own shopping. I want a wage. And that wage is smoked salmon.
2026-10-03 11:00:53
41
pong.ping759
Pong Ping :
You can’t do a big shop on a self service checkout so we avoid supermarkets that don’t have people on the tills🤔
2026-10-03 16:16:06
2
shartcollector3.16
shartcollector3:16 :
sounds like cost savings were passed on to customers to me
2026-10-03 22:24:02
5
john.luther.barnh
Grandpa John :
My wife once had 2 full carts of food and there were no open cashier lanes. All they had open was self checkout. (It was late at night). They made her do self checkout of two full carts.
2026-10-05 02:58:16
0
gordonbuchanan2
Gordon Buchanan :
lol, we all bought fake carrots for steak 👍👍
2026-10-03 16:00:55
1
rustynuts785
Rustynuts :
Definition of A consultant is when a company mgt are frightened to do their job. Call in a consultant give them your watch they tell you the time hand you back the watch and charge you for doing it. Management when blames the consultant when they told the wrong time.
2026-10-04 08:12:43
1
seller_seller
celery :
They now have software which identifies if you scanned the wrong item or if you don't scan an item. If you are a persistent shoplifter, you will get flagged.
2026-10-03 09:41:15
0
khosh427
Roly’s fudge Exmouth :
He’s talking rubbish [Heartwarming][Heartwarming][Heartwarming]
2026-10-03 20:11:24
0
andb661
bumbleslumble :
And the worst thing is that those that make the decisions get bonuses and f*ck off into the distance
2026-10-05 17:45:13
1
praetorian_1995
Praetorian1995 :
they barely hang around to see the short term consequences of it being implemented. I'm fucking sick of consultants at my work. all the VPs and SLTs love to bring them in, and never listen to the workers ideas. We can pick frameworks from outside the company and actually implement them in a way that will work.
2026-10-03 09:37:13
2
hanksamm
user6801709857199 :
“Everything is a banana when you’re stealing from Whole Foods”
2026-10-04 11:38:29
0
richard.harpin
Sir Richard Harpin :
This is a really interesting take @Rory Sutherland
2026-10-05 15:48:58
0
appleuser5598373
appleuser5598373 :
😂😂😂
2026-10-08 21:57:55
0
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