@connorgallic: a customer asking who can help has already explained enough to know the first conversation is going nowhere. carry their question and details into the next conversation. give them a clear next step. make the handoff useful instead of making them start over. #connorgallic #SmallBusiness #customerservice #kaicalls

Connor Gallic
Connor Gallic
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Saturday 03 October 2026 13:00:32 GMT
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