@sassysasay: I would like to call the attention of Classic Savory – Robinsons Antipolo regarding our disappointing experience today. We were dining with a mini e-bike being used by a PWD/senior, and instead of helping us find a reasonable arrangement, the crew insisted that we were not allowed to dine because of the e-bike. What makes this even more frustrating is that WE WERE WILLING TO ADJUST. We even suggested dining at the area nearest the entrance or at the edge of the restaurant so that the e-bike would not obstruct the pathway or inconvenience other customers. We were already willing to compromise and make sure that everyone could dine comfortably. Yet, despite our cooperation, the crew still refused to accommodate us. So my question is: How exactly are we an “obstruction” when we are willing to stay at the edge of the restaurant and ensure that the e-bike does not block anyone’s way? And more importantly, why is a PWD/senior being made to feel unwelcome simply because they use a mini e-bike for mobility? If Classic Savory has a specific policy regarding mobility devices inside the restaurant, then customers should be clearly and respectfully informed about it. But refusing service without offering a reasonable alternative—especially when we were already trying to find a solution—is extremely disappointing. We did not come to your restaurant to cause inconvenience. We came to DINE, and we were willing to cooperate. @Classic Savory @Robinsons Antipolo — Is this really how you treat customers, particularly PWD/senior customers who rely on mobility devices? #classicsavory

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Thursday 08 October 2026 15:50:53 GMT