@heidi.suutari: An AI assistant saying ‘I don’t know’ can point straight to the document your team needs. Start with one repeated question and the actual instructions. Check the source and fill any gaps. The handbook cannot cite something you explained while searching for your car keys. What’s the first question you’d want an AI assistant to answer for your team?

Heidi Suutari 🍒

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Thursday 08 October 2026 19:36:16 GMT