@airmax365isbrandingo: Do better Enterprise! #Enterprise #dobetter @Enterprise

Michael Greenberg :

Former Enterprise Employee here! I’ll say first the customer service is trash! They’re trained to say yes & there’s a car available! I always had to be the “bad guy” especially with same day car renters. I would’ve done whatever I could to get you wheels! Poor customer service 100% by both employees!

Smoothgaited :

id file small claims on them

tinyrituals1234 :

Unrelated, but your shoe collection is cool as hell

aubreepeak2030 :

✍️never use Enterprise, got it!

mrschelsea304 :

Enterprise is trash! People have issues with them ALL the time!

BEACHBUM INC :

I think we need more about this shoe collection 🤔

katwells🌕🌖🌗🌘🌑🌒🌓🌔 :

Dang! I always use them, I travel again in 2 weeks. Just cancelled my reservation with Enterprise.

2LittleDoxieDogs :

You acted nicer than I would have! We use enterprise for every vacation we take. We won’t anymore.

Jenny L. :

Don't give up and/or let it go! I would even go as far as contacting a news station, then let's see what Enterprise does! Here in Utah, when companies mess around with people's time and money, they have a person there and his title is 'Get Gephardt'! This is (I think) the only way how to make companies and their employees take accountability!

Freedom :

Seeing this from the moon

🚫Stopthecap🚫 :

go on twitter

SouthCutt :

Unfortunately, they won’t do better. They already have millions of our money. They don’t feel the need to have better customer service. They have been like this for years. Again, I’m so sorry you had this experience.

maximellis44 :

After that I’m not going to be using them!!!!!

Dr.Prophetess Mekiella R Young :

This is very sad to hear the way that you were treated! To hear the words stranded and left walking is heartbreaking! The way that you remained calm, focused and still effectively communicating without mean words is awesome. I really hope it works out in your favor!

Ja_naii🤎 :

Definitely went viral! I’m from Jamaica

🐈‍⬛🦸🏽‍♀️ :

It's the weekend and Monday is a holiday I think, Hopefully Tuesday is better, Good luck🥰

bumsfidel9871 :

Watching from Germany 🇩🇪

Mikell :

Enterprise does this a lot! The leave their booking site open even if they’re overbooked! It’s an everyday problem!

Darien :

Dawit :

how long before you got there did you reserve the car?

justpassingby1999 :

As a former enterprise employee I feel bad for you but this isn’t unusual. During masters season we would always overbook and not have enough cars and many times people would go without vehicles. The company won’t do anything it’s part of the process. We would have people overbook mini vans if we didn’t have them o well. I know it sucks but it’s reality

brentcoffman0 :

You were going on vacation alone…

Rhondajaya :

I would escalate it ...keep calling corporate

mshilla23 :

Watching from Bosnia 🇧🇦❤️

Christina W :

Can never get a call back its crazy