@jessicavanel: Why do people think pulling the, "YoU JuSt LoSt mY BuSiNesS" card is going to work? 😅 Spoiler: it's not. #skit #hotel #talesfromthefrontdesk #frontdesklife
The phone always rings when you have a line and it’s always a person that needs everything, I would’ve just hung up 🤣
2026-10-16 17:08:12
2540
Person :
That phone will not be answered on my shift
2026-10-16 22:03:13
196
𝕎𝕙𝕚𝕥𝕟𝕖𝕪⛧ 🇨🇦 :
We were told calls were priority because the people in the lobby checking in were already going to give us their business
2026-10-16 18:39:09
146
Hannah Marie :
Very “wow so sad… ANYWAY”
2026-10-16 18:56:08
313
Shannon :
I got that "I'm not coming back or I'm calling corporate" line at previous jobs & I was always like "okay". they always get offended when we don't fight for them to stay
2026-10-16 17:27:06
1005
Grif :
that phone can ring all it wants, it ain't getting picked up if there's a guest in front of me 😂
2026-10-16 17:21:22
655
Stephanie Smith :
I automatically put people on hold when the phone rings and I’m with a guest. I don’t even ask.
2026-10-16 17:27:01
40
🏳️🌈 Sierra T 🏳️🌈 :
"You've just lost my businiess"
Promise?
2026-10-16 18:17:27
96
❌🔥$UСК!Н iN В1О🔥🔥 :
resilient attentive 🙂
2026-10-16 20:56:31
49
Arturo Gutiérrez Avi :
"Oh no!... Anyway..."
2026-10-18 00:18:22
0
Malenics 🇵🇪 :
YOU'VE JUST LOST MY BUSINESS!
...
....
Well??
Me: mkay byeeee
2026-10-16 19:26:06
113
T Day :
I work in a hotel as front desk. If someone calls and then another guest arrives I take care of the phone first. They called before anyone walked in but if I have a guest in front of me first they take priority then the phone.
2026-10-18 08:15:01
0
Nio :
Noooo the spray bottle is gone!! 😂
2026-10-16 17:03:45
32
SiztaRoze :
Just put them on hold
2026-10-17 14:57:46
0
Sean wydrin :
common problem in vegas lol
2026-10-16 23:07:43
0
ABitXtra :
I'd rather give a live person my number in the HOPE they'll call me back than talk to a bot.
2026-10-17 21:36:59
0
Charlee :
This is something that my new GM wants front desk people to do while also working breakfast -_- like why when you can barely hear the phones in the breakfast area
2026-10-18 00:09:51
0
🇨🇦TheAdorableJoker :
we were told there was a voicemail and email, should we have a large line we were supposed to ignore it and then get to the voice messages and call backs later
2026-10-16 18:20:47
29
ylp :
I work in a call center on customer service for a bank. When anyone tries to pull the "Then close my account, you lost me🤬" i'm technically forbidden to do it from my system and i should transfer them to retetion... but i just answer them with how to close the account from the website🤷♀️no one is gonna beg here 🙄
2026-10-17 00:52:31
7
Pamela :
Oh i had something like that, alone and pretty busy i couldn’t schedule a taxi for a platinum he called and called and i said sorry sir i couldn’t get to you faster i am the only one on shift at this time, he was like this hotel is only getting worse, it is your problem to fix and i said sorry i can only manage what i can and he said “im never coming back” and i was like oh noo 🤭 promise?
2026-10-16 22:30:26
6
zz_zd13 :
I don't even give them a chance to speak "hello you've called ****, please hold" then I press the hold button.
2026-10-17 04:48:52
8
dontyoufeelcrunchy :
It's like, do you promise??
2026-10-16 17:07:14
21
ReaperMalice :
Customer's in the building or in this case guest's in line take priority over the phone, while yes it's a annoying, it'll just have to ring.. If it was important they will call back themselves. 🤣
2026-10-16 17:30:05
9
Samm :
YAY A NEW POST!! feels like i havent seen you in forever
2026-10-16 17:01:24
16
kj :
how it goes; one second 1 person than you look & it's 20; hotel life
2026-10-16 17:46:26
6
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