Brenley
Region: US
Friday 16 October 2026 01:02:06 GMT
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Comments
eddiescott122 :
So every card needs the annual fee removed now
2026-10-16 03:20:06
6329
mr_butterbean :
Can they not do a financial review without shutting the cards down?
2026-10-16 14:24:22
578
Key :
I’d be so mad. They should definitely waive your fees or give you points. That’s bull
2026-10-16 01:27:04
3730
A :
I would call to “cancel” so the retention specialist can offer you a credit or points to stay so you can at least get something out of this
2026-10-16 18:29:19
216
RedRavenClaw :
This is insane….”courtesy call” change that to courtesy fee reduction
2026-10-22 05:18:03
0
Lui :
Don’t settle for an institution that can do whatever they want whenever they want, hold them accountable. If nobody speaks up they will keep doing the same things. To be paying 3k in fees is crazy if you were paying 0 or less than 100 then it’s fine but they didn’t even give you alternatives nor did they actually care for the inconvenience they caused you. 🚩
2026-10-21 12:19:55
1
Danny :
Courtesy call??????
2026-10-16 03:19:24
1701
Parker Deines :
It’s a recession indicator. If you look throughout history, every time they do this, it is during a point in time when the economy is in ruin. They did the same thing to me, and I’m just like you and many others have been through it as well recently.
2026-10-16 15:49:50
99
smartypants1982 :
Nope I’d be researching new personal and business cards.
2026-10-16 01:18:01
1846
tguy32779 :
Escalate this as high as you can. There’s 0 documented reason for this. At the MINIMUM they need to waive the annual fee.
2026-10-16 17:45:19
23
morgyruffles :
I would cancel all of the cards expeditiously
2026-10-21 15:27:59
1
colin :
Ooof file a UDAAP complaint with Amex and then file a complaint with the Consumer Financial Protection Bureau (CFPB). This complaint will get a top-tier flag and require the bank to provide the CFPB with a full account of their unfair treatment of a consumer. This is outrageous treatment.
2026-10-19 03:32:12
14
Mike :
I’ve seen so many Amex horror stories recently.. something is happening in the background we dont know about
2026-10-16 01:21:33
71
Tayyy 🤎 :
I would be irritated lol
2026-10-16 01:17:43
1043
Commentadora 🇺🇸 :
I wonder if this was due to the $350MM fine for having an insufficient anti-money laundering program? I'm guessing Amex was made aware of their deficiencies prior to the October 8th judgement and began scrutinizing certain accounts.
2026-10-16 02:43:45
2
NJ Cole :
I think you should call a customer service rep. Not talk to the finance people who gave the courtesy call.
2026-10-16 04:33:11
301
Deonte :
Email corporate
2026-10-21 04:29:35
0
J :
I would have gotten so much satisfaction from telling them “thanks for letting me know. Now please cancel ALL my cards - I’m moving banks since y’all fkd me around”
2026-10-16 01:22:08
84
A.uto.MAT0IC :
Get a supervisor it definitely is possible for them to give courtesy points
2026-10-16 02:32:44
158
Aisha Brown :
it's messed up that they've offered nothing for the unnecessary inconvenience. there is definitely a cost to what they put you through, considering how much you pay, the time it took to deal with the issue, and how this affected your travel.
2026-10-16 01:55:04
133
. :
I would’ve told them to cancel my cards and refund my annual fees. That’s insane
2026-10-16 11:23:18
35
kami :
Please, close your accounts. I’m this petty. If my banks ever hold any of my cards for more than one day and nothing changes I’m leaving them.
2026-10-16 02:23:21
50
GESES :
i’d close all accounts
2026-10-16 01:22:28
31
Gentry :
It’s apart of the terms and conditions whenever you open a line of credit. The bank or lender holds the right at any point to verify income at any point.
2026-10-16 01:29:07
77
Taylor :
So they just did this for NO reason even though you said that you need them because you were going to be out of town..wow
2026-10-16 02:08:14
25
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