@pro.glitch: How an AI employee remembers your clients when it forgets everything: memory, context, tools and schedules in Claude Code How an AI employee remembers your clients, shows up on time and gets better every week, drawn on one board. An AI employee forgets everything when a run ends, because nothing sticks inside the AI model. Each run is a new shift worker who wasn't there yesterday. Hospitals solved this: the night nurse has never met the patient, so she reads the handoff note. About your business, your AI employee only knows what somebody wrote down. The parts of an AI employee: The brain: the AI model (Claude). It walks into every shift blank. The bench: the context window, everything it's working on right now. It holds a lot, but it fills, and old details get squeezed into a summary. The morning read: the instructions (CLAUDE.md in Claude Code, read at the start of every session), the handoff note from last shift, and today's job. Tools: the connections you pick (MCP): Gmail, your order sheet, your calendar. Skills hold repeat-job steps and load only when needed. Guardrails: anything that sends, refunds or deletes waits for your yes. A cloud run never stops to ask, so give it drafts only. The schedule: an alarm (weekdays at seven) or a tap on the shoulder (a new order pings the routine's web address). In Claude Code these are routines: local ones run while your computer is awake, and cloud ones run with the laptop shut. End of shift: it writes the handoff because your instructions tell it to. That means decisions, dated history and open loops, with no chatter. Claude Code's auto memory loads only the first 200 lines of its index, so prune it weekly. How it gets better every week: put your corrections in the file, not the chat. What breaks, and the guard for each: A wrong fact gets remembered: date every entry, and edit the file. Two runs at once: the desktop app skips a run while the last one's still going. A silent failure: a green check only means it ran, so end every shift with "done, not done, needs you". A sleeping laptop: use a cloud routine, and keep the handoff where the cloud can reach it. Start with one shift: write the instructions, add the handoff line, connect Gmail and the sheet, and keep it to drafts only. #aiagents #aiemployee #claudecode #claude

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Friday 16 October 2026 12:00:00 GMT