@closerlab.sales.ai: The first time a lead told me they bought somewhere else, I said okay and hung up. My manager heard it and asked what they bought. I had no idea. He said a lost customer is the only person who will tell you the truth about your process for free. Now I congratulate them, ask what they got, ask what we could have done better, and leave the door open for service and referrals. A few of those lost deals have sent me their brother. What do you say when they bought elsewhere? 👇 #carsales #carsaleslife #salestraining #carsalestips #cardealership

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Friday 16 October 2026 13:04:37 GMT