@channelnewsasia: Joan Seng joined Conrad Singapore Marina Bay as a receptionist in 2009. Today, she's taking on a new leadership role overseas. How did she go from working at the front desk to becoming a hotel manager in Bali? From employer-sponsored studies to leadership training, see how investing in employees can open doors to new career opportunities. Watch Workforce Transformation: People At The Core. In partnership with Skills and Workforce Development Agency. @swda_sg #cnainsider #workforce #careerdevelopment #hospitality
If the duty manager is responsible for all that, what does the general manager do?
2026-10-19 12:44:53
161
cheesus :
she's 47?? she looks like she's 30 sia
2026-10-19 14:02:34
312
Afiqueyusoff :
work with her once when i was a part timer porter in conrad marina 10yrs back. such a nice lady! good luck in conrad bali Joan!
2026-10-29 16:32:52
6
Sri karthigeyan Selv :
Congrats Joan! She was my classmate and proj group mate during our degree and a very humble person. All the best to you!
2026-10-19 13:43:02
57
Naim :
That's great...Its almost a miracle....
Almost unheard off, from FO to HM, without having the experience of becoming Director of Rooms or Director of Operations....
Even with 9 months of training that's a huge ask....
Some people were DOO or F&B director for years, and still didn't get a chance...
So to have the Programme to bypass it all, I think its great for the future hoteliers, without having to go through so many ranks....
Of course I think in Singapore context, nobody will give a chance to FO promote to HM all the way
2026-10-19 12:22:15
24
Sintia Yuliani :
I wna stay in conrad bali just so i can meet her teehee she looks like she enjoys her job alot
2026-10-19 14:12:39
23
Alfa :
I worked 4 years n 4 months in a Hotel. It was tough. Until covid happened and gave me an exit . Never missed it. All the best to u. U r thriving. 🙏🙏🙏
2026-10-20 00:02:49
8
BS :
welcome to Bali...[Heartwarming]
2026-10-20 00:01:53
3
soff :
Not everyone is fortunate to get into Hilton either you need to bribe someone or have a close connection to get a job
2026-10-19 14:39:13
2
Lost Lokal :
Seeing this video inspires me even more to work harder! 😂 I started as a houseman just to gain hotel experience because my degree is in Biology. From there, I got promoted to Housekeeping Supervisor, then Manager, and now I’ve had opportunities in Front Office and Reservations. I’m hoping to get the opportunity to be sponsored for further studies one day and eventually become a GM! For now, I’m enjoying the journey and feeling blessed to have employers who recognise and value my potential. Still a long way to go, but this video motivates me even more to keep pushing! Hard work really does open doors. 🙏
2026-10-19 20:35:57
9
chipmunk1314 :
chance and of course mentor that spot her potential and she lives up to that potential given
2026-10-19 13:25:19
9
z𖤓 :
Wow concierge with golden keys!
2026-10-19 14:31:48
4
UoonUone :
good luck 🤞
2026-10-20 03:35:00
1
missm0fet :
i’ve never heard anyone pronounce year like that
2026-10-19 16:30:45
3
laziji16 :
Really makes me wonder, what's the agenda for this news report? Also the hr got a bad vibe.
2026-10-20 14:48:31
0
motherofwhiffs :
used to “intern” at conrad for 1-2 weeks when I was 15 or 16. It was a programme from sec school… 💔💔 compulsory high heels + long standing hours was tough.
2026-10-19 19:48:10
0
uglyducks :
3 yrs ago ,i met ms patsy ang in doubletree melaka ,also happy be part of hilton staff ❤️
2026-10-20 10:06:52
0
Lee :
See you in Bali
2026-10-19 13:29:09
0
Reebok :
Budak Poli
2026-10-19 13:22:59
0
Beauty Consultants :
She looks like some one
2026-10-19 13:14:33
0
goonsasa :
happy for her....
2026-10-20 00:46:14
0
Chantelle :
Joan, can we get the Christmas Conrad bears before you leave please?
2026-10-19 18:46:21
0
Joe Campbell :
congratulations 👏
2026-10-19 12:31:17
0
ShoppwithMirhan :
it enlighting to see top management asking staff opinion instead of ordering around like a boss,ground staff know more about the client.😁
2026-10-19 13:21:31
15
Mr Secret :
She's a nice and awesome DM.
2026-10-19 15:02:15
2
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