@lana.brewer7: #SeaWorldSanDiego #HowlOScream #CustomerServiceFail #DoBetter

Lana Brewer
Lana Brewer
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Region: US
Sunday 18 October 2026 12:54:33 GMT
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karlachanelll
Karla✈️ :
sea world doesn’t even accept cash why would u bring cash
2026-10-18 19:37:58
372
mommarhino
Nicole_SAHM :
They have lockers for use to lock your personal items to keep them safe
2026-10-18 23:10:27
61
craftingwithval
Valentina | girl mom & SLP :
Their purse policy is crazy and it would be nice if they at least included it in their email when they send you your tickets as a heads up. My mom had to throw away her purse because she didn’t want to wait in line again to take it back to the car
2026-10-19 14:29:58
1
ozzy_2ss
Ozzyyy メ𝟶 :
First mistake was going to Sea World lmao
2026-10-19 12:34:54
14
chill.gil
G :
All this over $200 ?
2026-10-19 08:03:07
15
lana.brewer7
Lana Brewer :
Before judging me, put yourself in my shoes. You don't know my financial situation, my health struggles, or what I've been through. This was my first family outing in a LONG time. I had surgery in July, have been on medication, and was finally feeling well enough to enjoy a night with my family. SeaWorld refused my purse even though it met their size requirements. Had my wallet been safely inside my purse, none of this would have happened! YES, I knew SeaWorld was cashless! That $200 was saved for another time. It was dark, foggy, and chaotic. Employees were rude, and when I asked security for help, he simply said, “That sucks,” and walked away. I take responsibility for accidentally leaving my wallet behind. But making a mistake doesn't mean I deserved to be treated without compassion. We spent hundreds of dollars and left after less than two hours. Before you judge someone, remember you don't know their circumstances. I just wanted one good night with my family. Was that too much to ask? How would you feel in this situation. Imagine employees treating you horrible when you spent so much money to provide a great experience for your family.
2026-10-19 01:22:56
16
kasi_water
Kasi_Water :
these are not the responses she was looking for
2026-10-19 15:16:43
28
scruzz.xoxo
scruzz.xoxo :
What were they supposed to help you with? I’m confused.
2026-10-18 23:38:35
142
summergulihur
Summer Joy :
As a SD native, IMO Sea World has become a corporate commercialized park for money making. There are other cheaper and great options. Birch Aquarium is cool. I am so sad and sorry to hear how rude the people here were to you. I hope going forward your experiences are much more positive ✨.
2026-10-19 19:01:49
1
jonmundale
DellDaddy :
I think we can all see who the problem is here
2026-10-19 12:57:03
33
laurisramirez10
Lauris Ramirez :
I’m confused! What is SeaWorld supposed to do? Why aren’t you more aware of your belongings?
2026-10-19 07:14:28
47
duckiie009
duckiie009 :
Everyone looking for an easy buck 🙄🙄
2026-10-19 17:39:51
0
margaritanavarro7
Margarita Navarro :
i’m so confused. someone break this down for me
2026-10-19 06:00:24
10
shorddy29
shorddy29 :
It gives u wanted to be reimbursed for the trip.
2026-10-19 15:55:52
3
stealthbombs
stealth :
Great job explaining what happened
2026-10-19 16:47:26
2
j37066
j :
Or leave your stuff in your trunk?!?😂
2026-10-18 20:48:54
38
ciindym626
ciindym626 :
Girl I’m so sorry this happened to you, God will bless you with double that. I hear you and it’s something disappointing to go through. Ignore all the rude people who lack empathy, they are part of the problem. God bless you
2026-10-19 14:02:05
0
raven1990tbs
GAMBIT NEVER FOLDS :
One of the main reasons I quit working their Howloscream I’m now happily working at Scotty’s Haunted Amusement Park
2026-10-18 19:56:26
6
karlachanelll
Karla✈️ :
seaworld doesn’t even accept cash! it’s a cashless park
2026-10-18 20:59:30
16
shorddy29
shorddy29 :
@shorddy29: At that point you eat the loss it’s not that deep money comes and goes. It’s about the memories that you make you should’ve made memories instead of worry about a silly $200 that you can go make back
2026-10-19 15:55:22
1
its_cyn09
💐Cyn✨ :
WTH this is messed up. So someone stole your purse or your wallet? Regardless this is wrong.
2026-10-19 17:05:25
0
jtanner217
Johnt :
need more context here...but sea world has turned into absolute ghetto trash over the last 5 years.
2026-10-19 14:14:49
4
jayt8888
jay :
and the world keeps spinning
2026-10-19 15:30:23
1
love.me.laren619
Miss Love🥰🥰 :
How were they able to take your money and wallet
2026-10-18 19:03:19
4
marisanvm3
Marz :
Did they take your whole wallet or just $200
2026-10-18 14:49:07
4
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