@karl.yeh_ai_explorer: How do you know your data is ready for AI? Let's take this supply chain example A customer asks, “Will my order arrive on Friday?” Your ERP says Friday. The carrier’s portal says Monday. And a team member's email says the order hasn't even shipped. What should your AI tell the customer? This is where data readiness becomes a very practical business problem. Before AI can help answer that question, it needs to connect the right order, the right shipment, and the latest information. And your employees might already know how to work through that mess. They know which system is usually out of date. They know who to call. They know that a particular supplier’s delivery date needs confirming. But how much of that knowledge is actually documented? I’d start with five questions. First, where does the information live? Is it in your ERP, your warehouse system, a carrier portal, or somebody’s inbox? Second, can you connect those records? Do the order numbers, shipment IDs, and product codes line up? Third, how current is the information? That inventory number might have been accurate yesterday. Is it accurate enough for the decision you’re making now? Fourth, what’s missing? Maybe it’s a split shipment. Maybe the customer changed the delivery instructions. Maybe a supplier told someone about a backorder, but nobody updated the system. And fifth, who owns keeping that information accurate—and resolving it when two sources disagree? Let’s go back to that customer’s order. A useful AI-assisted response would explain that part of the order has shipped, the carrier currently estimates Monday, and the remaining items are backordered with no confirmed delivery date. It would also show your employee where those details came from, so they can check the answer before sending it. That’s a much more useful outcome than confidently repeating Friday because it found that date in the ERP. To get started, pick one recurring task, like answering order-status questions. Take five completed orders where your team already knows what happened, and test whether AI can put the story together correctly. Does it connect the right records? Does it recognize a partial shipment? Does it flag missing information? You can use those results to identify what needs fixing for that workflow, then test again. The benefit you’re looking for is less time chasing information, fewer corrections, and clearer answers for customers. Include the time your team spends checking the AI’s work when you measure that. So here’s the question: if a customer asked where their order was right now, how many systems—and people—would you have to check? #datareadiness #aidata #aagents #datapreparation

Karl Yeh

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Monday 19 October 2026 19:54:17 GMT