@coach_flex: Your PT isn't just charging you for not showing up.. And teaching you a lesson.. or being "rude" They're protecting the time they've set aside for you and the income they've potentially lost. When you're a self-employed PT, that 45 or 60-minute session is your livelihood. You've set the alarm, travelled to work and reserved that time specifically for your client. If they cancel at the last minute, you generally can't just replace that session with someone else. This is exactly why cancellation policies exist. It's not about punishing clients.. It's about respecting each other's time and running a sustainable business. PTs, do you charge for late cancellations and no-shows? And do you think clients understand the reasoning behind it?