@allbetterapp: "All in" is not a quote. It's a future argument with a dollar amount missing. To you, "all in" meant the fence install. To them it meant install, haul-away, and sweeping the yard. 1 line per piece of work. A "not included" section. Dates and price OK'd in writing before day 1. Customers expect it anyway: the FTC tells them a written estimate should list work, materials, date and price. Quotes out of the text thread: AllBetter Field. Send this to the "all in" guy. You know the guy. https://allbetterapp.com/business-software/