"Sir, I know you're upset, but I advise you to not be disrespectful to someone who has access to all your personal information."
2026-10-25 03:39:58
995
cheatingmadness :
I remember my BPO days when I replied one cx: "So sorry, Ma'am. We're well-trained and advised that the company prohibits us from saying the same thing. So, I'm just gonna say have a great evening. You'll still get charged in full amount." 🥰✨
2026-10-23 03:10:14
2345
𑣲. :
whenever i have a rude customer, i just stay silent until it becomes awkward. id only respond to them if they start saying “hello? are u still there” then id repeat everything i said. i dont apologize. and sometimes they they just disconnect the call and i never call them back.
2026-10-23 05:56:53
710
Dayanna :
Ako na tinanong ng customer na “are u stupid” sinagot ko sya ng “i’m not like u sir” HAHAHAHHAHA haysss
2026-10-23 03:55:46
2118
NikPreysler :
this one works like a charm all the time for me. "I can hear you are obviously upset. however I would appreciate it if we maintain a respectful conversation. Your profanity will only delay the resolution. So help me help you."
2026-10-23 11:39:50
1001
sav :
I remember during my nesting period I was like “sir please don’t say bad words”
2026-10-23 01:32:13
362
MIKA :
I’m sorry sir I’m not allowede to say fvck you too
2026-10-23 03:03:34
431
ceinryyy :
my anger issue cannot, bahala na ma-QA
2026-10-23 04:01:05
1255
Ivy :
may gumanto sakin "fuck your self" sabi ko "later after this call" HAHAHAAHHHH
2026-10-25 14:15:42
173
iluvcigyy :
next time ask "sir, are u okay?"
2026-10-23 02:10:05
118
Moolah 𑣲𝄞 :
“We don’t tolerate profanity words here, one more word sir, Ill disconnect the call. “ aren’t you allowed to give warning sa customers? Kasi my company allows it e , 1 warning lang
2026-10-23 04:29:32
74
Achi :
profanity words na ako pagganyan. silent treatment muna tas kapag inulit sasabihin ko "i would love to help you and respecting you but if you keep doing that and saying profanity words, i'll go ahead and disconnect this call now"
2026-10-23 06:28:22
61
jvnnn :
Buti yung call ko na ganyan before di naaudit ng QA. Here's my response, "I perfectly understand your frustration. Kindly refrain from using profanity or saying Fuck YOU..." 😂
2026-10-23 23:06:43
51
Ángel Carrillo :
You don’t have to be the punching bag of anyone, “alright sir, you can call us whenever you can have a professional conversation, have a good day…”
2026-10-28 00:28:21
13
grande23 :
me after mag closing sabe ko bye for now tapos si cx may pahabol pa nang "bye bxtch" sabay hang up teh parang gusto ko magwala sa prod non d Ako nakabawi 😭😭
2026-10-23 10:17:28
87
dani :
this is the reason why im always trying to improve my accent. once they heard that you'll from asia, they'll be rude. when i mastered the american accent, they'll respect you. they'll even call you ma'am/sir. they're always surprised when they're asking which state i'm from and i'll tell then that im from ph 😆 mastering the accent gave me a lot of csat :)
2026-10-23 19:21:04
7
Definitely Jigs :
whenever somebody tells me "Fck you" i would reply "You wish!" [Tears of joy][Tears of joy][Tears of joy][Tears of joy]
2026-10-23 19:08:03
5
blablablah :
Hindi kaya nila naiisip na hawak natin lahat ng impormasyon nila... JOKE AHHAHAHAAH
2026-10-23 21:34:28
20
️ :
me pag ganyan nireremove ko email and phone number na naka-link sa acc nila tapos sabay sign out sa devices where naka login account nila HAHAHAHAHAHA
2026-10-24 04:50:52
9
camille :
long call yan sakin tas papatulan ko 🤪
2026-10-23 08:30:07
9
YourBeshyJC :
Due to no voice response I’m going to disconnect this call. Thank you and have a wonderful day 😂
2026-10-23 02:53:55
34
Bae🤎 :
pag ganyan didiinan ko ng husto boses ko. Tapos sasabihan ko ng “please refrain from saying those, or I will terminate this call. Let us maintain professionalism on this conversation. “
2026-10-23 03:36:30
22
I'm Oweng :
I also remember this one particular day when I was having a really bad day, and my first three calls of the day were already difficult. The first customer kept throwing profanity at me, while the other two were equally mean. Their behavior made me so nervous that I could feel myself trembling out of nowhere. Despite everything I was feeling, I still had to remain calm, composed, and professional because that's part of our responsibility as Customer Service Associates . No matter how difficult a customer's behavior can be, we are expected to handle the situation with patience and professionalism, even when we're struggling emotionally ourselves. Sometimes, being a CSA means holding yourself together while dealing with people who have no idea what you're going through on the other side of the call.I even asked my support if I could take a quick bio break just to catch my breath and compose myself before taking another call. pero palag lang aayon din satin ang panahon
2026-10-23 09:57:18
8
Pollypoyayy :
Ako na ang laging sagot “same goes with you” HAHAHAHA
2026-10-23 02:07:40
30
🍓 :
pag ganyan sinasabi ko lang na “ we don’t tolerate this behavior, I will now disconnect this call ”. then call end na. Binibigyan ko 3 warnings pag rude pa rin pinapatayan ko na. QA here from my previous company
2026-10-23 06:52:36
7
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