@mikeybausch: Most pre-shifts are a manager reading the specials off a sticky note while everyone stares at their phone. That’s not a pre-shift. That’s a hostage situation. One number. Tell the team one thing that matters tonight. Last Friday’s average check, how many covers are on the books, the add-on you want to move. One menu item. Taste it, talk about it, give them one line to sell it. Servers don’t sell what they haven’t eaten. One guest. A regular coming in, an anniversary, a party of 12 at 7:00. Give the team someone to take care of before the doors open. One shoutout. Name someone who did something right yesterday, specifically. Your team mirrors what you recognize.