@hkeye_: On 22 October, footage of Hong Kong parents continuously berating ground staff at Japan’s Narita Airport was uploaded to social media by an eyewitness, sparking widespread online debate. The dispute reportedly arose from their dissatisfaction that their tickets, priced at 1,500 HKD, did not include in-flight meals. At the Hong Kong Airlines check-in counter, the family of four, travelling with two prams, used their luggage to obstruct the aisle while persistently scolding staff. They demanded a complimentary upgrade to Business Class or financial compensation equivalent to four in-flight meals, insisting on management intervention. During the incident, the family disrupted normal operations by refusing to comply with instructions to allow other passengers to check in. After ascertaining that the ground staff did not speak Cantonese, the man proceeded to mock the employee’s “English is not good enough”. Netizens have strongly criticised the family’s actions, condemning the behaviour as excessive and stating that it “tarnishes the image of Hong Kongers”. #hongkongnews #hongkong #japan #naritaairport #disturbance #passenger #family #hongkonger #hkeye #criticism #viralmoment #excessive #intervention #dispute #incident #anger #berat #mock #checkin #disrupt #dissatisfaction #inflightmeal #luggage #travel #fyp

HK EYE
HK EYE
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Region: JP
Friday 23 October 2026 09:20:36 GMT
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japanwithjennie
Japan with Jennie :
“Your English is not good” as if his was 😭 the nerve
2026-10-23 13:11:08
593
aprilheart89
Aprilheart89 :
why is he still even talking to them. just call security and remove them lol.
2026-10-23 11:15:55
574
yuxinliaollao
yuxinliaollao :
Why are they feel so entitled to behave that way
2026-10-23 12:32:57
185
david101065
David J :
Not all bad behaviour are from mainland Chinese…..
2026-10-23 14:41:35
59
idntfck06
abcdef.u :
they should have checked beforehand what was included in their ticket, this is more like a customer issue rather than the airline.
2026-10-23 11:08:46
582
lobster9891
lobster :
He was nasty, "your English is not good enough" Buddy ur attitude is appalling.
2026-10-23 12:21:48
218
z328060
Z 🍔 :
the airport staff is so patient. I'd just call for the police immediately.
2026-10-23 12:27:09
90
trptrpm
JLC :
asking a japanese able to speak cantonese ?
2026-10-23 11:48:35
193
blu3chip
blu3chip :
this sounds more like Singaporean English
2026-10-23 15:15:10
19
dino555549
dino5555 :
Japan ground staff are super nice
2026-10-23 11:28:41
100
thebeatlesfansclub921
thebeatlesfansclub921 :
Arrogance, entitlement, selfishness
2026-10-23 23:25:05
39
chanchanchen4
chanchanchen4 :
still had to fry
2026-10-25 15:40:32
0
heids209
Heids🥰 :
i want to resolve the problem he says
2026-10-25 16:26:07
0
rahmatsugiman2
Sugi :
it's just simply disgusting when a tourist feels entitled in someone else's country, what a horrible attitude 😡 🤬😡🤬
2026-10-24 15:44:32
7
user717r9r97272
user717r9r972726194j8djf6936d7 :
hah? no lah this confirm HK accent. plus no Singaporean will say do you speak Cantonese? we will say no upgrade? no meals? nevermind I got snacks in my bag oredi isokay save money.
2026-10-25 14:25:32
0
motokoandsasha
motokoandsasha :
Despicable
2026-10-25 12:32:13
0
chryz.love6
Chryz Love :
japan to Hongkong is just 4 hours😅
2026-10-23 12:26:15
3
ialiud
iAliud :
Be respectful and people in Japan esp staff may even give you food for free even you can’t afford. Coz attitude is always something special in Japan.
2026-10-23 14:49:31
40
tifiy3
T|T :
Really hate man who behaves so unreasonably
2026-10-23 22:53:23
9
aqilrazali23
😺😺😺 :
Hong Kong people okay with this rude attitude?
2026-10-23 12:27:21
39
petesnoopyz
petesnoopyz :
Call the airport security police and remove them or cancel their booking refund them
2026-10-24 00:11:30
16
luneetunes123
LuneeTunes :
1500HKD? thats dirt cheap! the audacity to demand for meal inclusive 🤦🏻‍♀️
2026-10-24 01:23:56
10
hw37565
oei1111 :
ban them from flying for life! full stop.
2026-10-23 12:38:40
26
itsmechy12
@itsmeChy :
The level of entitlement! 😳
2026-10-23 10:57:28
32
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