@hkeye_: On 22 October, footage of Hong Kong parents continuously berating ground staff at Japan’s Narita Airport was uploaded to social media by an eyewitness, sparking widespread online debate. The dispute reportedly arose from their dissatisfaction that their tickets, priced at 1,500 HKD, did not include in-flight meals. At the Hong Kong Airlines check-in counter, the family of four, travelling with two prams, used their luggage to obstruct the aisle while persistently scolding staff. They demanded a complimentary upgrade to Business Class or financial compensation equivalent to four in-flight meals, insisting on management intervention. During the incident, the family disrupted normal operations by refusing to comply with instructions to allow other passengers to check in. After ascertaining that the ground staff did not speak Cantonese, the man proceeded to mock the employee’s “English is not good enough”. Netizens have strongly criticised the family’s actions, condemning the behaviour as excessive and stating that it “tarnishes the image of Hong Kongers”. #hongkongnews #hongkong #japan #naritaairport #disturbance #passenger #family #hongkonger #hkeye #criticism #viralmoment #excessive #intervention #dispute #incident #anger #berat #mock #checkin #disrupt #dissatisfaction #inflightmeal #luggage #travel #fyp
HK EYE
Region: JP
Friday 23 October 2026 09:20:36 GMT
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Japan with Jennie :
“Your English is not good” as if his was 😭 the nerve
2026-10-23 13:11:08
593
Aprilheart89 :
why is he still even talking to them. just call security and remove them lol.
2026-10-23 11:15:55
574
yuxinliaollao :
Why are they feel so entitled to behave that way
2026-10-23 12:32:57
185
David J :
Not all bad behaviour are from mainland Chinese…..
2026-10-23 14:41:35
59
abcdef.u :
they should have checked beforehand what was included in their ticket, this is more like a customer issue rather than the airline.
2026-10-23 11:08:46
582
lobster :
He was nasty, "your English is not good enough" Buddy ur attitude is appalling.
2026-10-23 12:21:48
218
Z 🍔 :
the airport staff is so patient. I'd just call for the police immediately.
2026-10-23 12:27:09
90
JLC :
asking a japanese able to speak cantonese ?
2026-10-23 11:48:35
193
blu3chip :
this sounds more like Singaporean English
2026-10-23 15:15:10
19
dino5555 :
Japan ground staff are super nice
2026-10-23 11:28:41
100
thebeatlesfansclub921 :
Arrogance, entitlement, selfishness
2026-10-23 23:25:05
39
chanchanchen4 :
still had to fry
2026-10-25 15:40:32
0
Heids🥰 :
i want to resolve the problem he says
2026-10-25 16:26:07
0
Sugi :
it's just simply disgusting when a tourist feels entitled in someone else's country, what a horrible attitude 😡 🤬😡🤬
2026-10-24 15:44:32
7
user717r9r972726194j8djf6936d7 :
hah? no lah this confirm HK accent. plus no Singaporean will say do you speak Cantonese? we will say no upgrade? no meals? nevermind I got snacks in my bag oredi isokay save money.
2026-10-25 14:25:32
0
motokoandsasha :
Despicable
2026-10-25 12:32:13
0
Chryz Love :
japan to Hongkong is just 4 hours😅
2026-10-23 12:26:15
3
iAliud :
Be respectful and people in Japan esp staff may even give you food for free even you can’t afford. Coz attitude is always something special in Japan.
2026-10-23 14:49:31
40
T|T :
Really hate man who behaves so unreasonably
2026-10-23 22:53:23
9
😺😺😺 :
Hong Kong people okay with this rude attitude?
2026-10-23 12:27:21
39
petesnoopyz :
Call the airport security police and remove them or cancel their booking refund them
2026-10-24 00:11:30
16
LuneeTunes :
1500HKD? thats dirt cheap! the audacity to demand for meal inclusive 🤦🏻♀️
2026-10-24 01:23:56
10
oei1111 :
ban them from flying for life! full stop.
2026-10-23 12:38:40
26
@itsmeChy :
The level of entitlement! 😳
2026-10-23 10:57:28
32
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