@allbetterapp: "That wasn't in the quote." "Neither was that." A $400 quote became a $900 bill, and technically nobody lied: the extras lived in a conversation, not on paper. 3 lines protect you: included, in writing. Not included, in writing. Changes get a new price in writing before the work happens. Post the exact job you wrote down and get bids on the AllBetter app. Send this to the friend mid-renovation right now. https://allbetterapp.com/homeowners/