@gabectomy: Why do people call to ask for information and then immediately not believe the things you tell them? What exactly do I have to gain by lying to you? ##storytime##customerservice##retail##retailproblems##customersbelike
Used to manage a Cricket. Had a guy argue with me over trying to pay his bill in cash. Over the phone. I finally just said fine, I'll make an exception. Please hand me the money. It went quiet then he hung up.
2026-10-25 07:05:39
689
Meghz :
I work at a call center. a younger woman (19 or 20) was completely confused as to why she couldn't give me the serial numbers on cash for a payment over the phone.... I had to explain it doesn't work like a debit card and I can't physically take the cash without being in the same room.
2026-10-24 23:29:50
2630
sydneydailey776 :
Watch her call back in a few days saying “ what happened?”
2026-10-24 23:40:44
923
notTori :
I have had them call me on the phone for ask why I cut off their phone. I asked, are you calling me from someone else's phone? No it's my phone. Then it isn't cut off. 🤦🏻♀️
2026-10-24 23:41:27
941
maeB :
I worked at a bank. A customer wrote some checks for her bills, and sent them out in the mail. She came in mad at me because the places she sent them already cashed the checks, she yelled at me that she knows how the mail works, and it doesn’t take 2 days to get somewhere, it should of taken longer…. I have no idea what she wanted done 😳
2026-10-25 01:18:55
213
ImpressivePiglet555 :
I’m in the same business as you and I have been for almost 13 years, well back when there were data limits this younger chick came in freaking out that her bill was like $1400 since she had $1300 in overages since she hotspot her phone to her tv and watched Netflix for days, I’m told her she gets a text every times she goes over 1 GB telling you it’s a $15 charge, she said she blocked those since they annoyed her… 😆
2026-10-25 00:45:41
277
🚦KittyOfKhaos🚦 :
I work at a veterinary hospital as a vet assistant, so I man the phones a lot when we aren't busy. The other day I spent 30 minutes explaining to a lady that we could not "neuter her dog over the phone"
2026-10-26 16:40:10
241
Tay :
I had someone not realize that their ac used electricity, and was surprised that their summer bill was so high
2026-10-25 01:21:12
150
Brit :
I just remind people that intentionally writing a check or drafting from an account without sufficient funds is a crime and ask them if they are intending to confess to me because if so I am obliged to report it. That shuts them up really quickly and they typically don’t call back.
2026-10-25 02:18:22
57
darkseraph254 :
I work in equipment rentals and you wouldn’t believe the number of people I’ve seen not know that you need a drivers license in order to rent/drive a truck.
2026-10-25 12:49:33
46
Tracie Osborn :
Countdown activated!
2026-10-25 00:01:45
21
Flash Titan :
“Thank you for calling *, how can assist you today?” There’s a charge on my account for $40. Can you tell me what that is about?! “Most certainly, that is the monthly payment for your mobile services.” Yeah, that’s not how this works. “I’m sorry?” -today at work…TODAY!
2026-10-25 00:24:58
119
Vesper :
Ive had to explain what's less than 1/2 to a woman whose older than me and has kids. 😳😳 the look I gave her was wild when I had to explain that both 1/3 and 1/4 are less than 1/2
2026-10-25 02:00:02
53
e m i l y :
I work at a bank. I had a woman come in and deposit cash in the morning then stop by later that afternoon to check her balance. She was shocked at how low it was. I told her she had a pending transaction for a large amount and asked her if that sounded familiar. She said “yes i just went shopping”. She then proceeded to get mad at me and asked to speak with my manager because she spent her money??
2026-10-26 10:56:08
11
Terrakage94 :
I work at a cell phone store. I had to explain taxes to a 70 year old woman.
2026-10-25 12:31:17
14
TZ :
Ohhhh boy…in a few days…it is indeed NOT going to be alright…😂
2026-10-25 00:10:40
125
Crystal🌻 :
I worked at a bank and people would call completely baffled that there was $300 missing out of their account….after they withdrew $300 at the ATM.🫠
2026-10-27 00:33:30
15
Sjofn🍀🍁🐢 :
"I think I'm just going to leave it."
ok *click*
2026-10-24 23:42:01
43
Ashley Mills :
I tell them "its like your writing a check, we approve it then it takes a day or two to go to your bank. then your bank says yes or no. if no then it comes back to us with in a few days." that generally gets them to say "oh that makes sense" lol easier then any other explanation
2026-10-25 01:13:12
14
user4228802361733 :
I worked at Walmart and constantly got asked where the Target gift cards were. 🤦🏼♂️
2026-10-25 01:23:04
64
Kaeaepi :
for my own sanity, i'm gonna assume she just called to fuck with you and there is money in that account
2026-10-26 14:02:36
8
Wags23 :
I had a woman call me to ask about her property lines. She needed them measured but didn't want to pay for the surveyor. She wanted me to just tell her the measurements over the phone. --- I'm a librarian. She called the effing library. Sweet lady tho just really confused.
2026-10-25 12:48:48
5
Alice ✨📚 :
I work in a medical call center. one question we ask is if there was ever an emergency, would the patient like us to notify their emergency contacts (yes sounds like a dumb question). patient said "no ill never get into an accident because I wear the color orange to work" I was beyond confused...he didn't even work blue collar
2026-10-26 19:47:30
6
Tara :
Someone does not know how ACH works!!! I worked in the collections department for a major carrier, you would not believe the amount of people that don’t know that bank draft payments are not immediate. I took this exact call at least 4 or 5 times a day!!
2026-10-25 01:39:41
23
Erasmusspiffing :
Why is America so behind the rest of the modern world with banking?? Everywhere else the transaction is made at the point of sale or online instantly. If there's no money it declines. You guys are about 10-20 years behind the rest of the world.
2026-10-25 05:27:53
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