@officiallyrevealed: I was transferred and the operator had the address. She opened the call but didn’t dictate it. Then, she turned and asked me for the address, and I told her where it was. She acted as if she had no knowledge of her job and tried to get me to go check on the lady. I’m like, "What the hell? Get me to whoever needs to speak with her or take care of her." I asked to speak with her supervisor. She put me on hold for two minutes, came back, and told me her supervisor said to go ahead and take the call and send help from another department. I’m appalled by the lack of customer service these systems put in place, and how they handle crises or non-emergency issues. If we call as constituents, it’s an emergency—we pay you to do your job… #Duncanville #Dallas #911Service #CustomerService #Community @nbcnews @Telemundo47 @Telemundo @ABC NEWS USA
Officially Revealed
Region: US
Tuesday 27 October 2026 00:44:19 GMT
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Mauren armendariz :
I see her everyday I live by there and I was thinking the same 😕she needs shelter she looks like an older lady 😟
2026-10-27 15:33:31
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Jada Chapa :
Last I seen maybe a week or two ago police came out speaking with her then she left for a few days and then she came back
2026-10-27 13:43:49
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Beautiful in&out :
this doesn't look like clark n wheatland rd
2026-10-27 05:07:03
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Slick P :
I see her everyday
2026-10-27 12:02:59
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My_Black.is_Beautiful :
It took 7 minutes bc Duncanville doesn’t have a Walmart. That’s on the Dallas side. So, that’s who I’m sure dispatch advised they would transfer you over to. In then it was also a non emergency. Dallas today handle non emergencies totally different than cedar hill, Duncanville & Desoto. For context:
2026-10-27 14:38:52
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🦋BritXBrat🦋 :
I see her everyday smh
2026-10-27 16:48:50
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Tamara Pannell :
Yeah I called because my son was supposed to be at practice at Duncanville high school and I was picking him up. It was hours later I ended up finding him but they never showed up and they called me later that night asking what happened and I started to say bihhh he still missing.
2026-10-27 18:27:30
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Dee :
I pass by every morning taking my kid to school she litterally made that section her room it’s crazy to see
2026-10-27 15:56:15
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Psalm 91:1 ❤️; Logged off ✌️ :
i live near by 😭😭i dont see her i must be ghosting myself out . idk 🤷♀️the police have always been on speed dial , since they like a 2 minute drive from me. i was wonder if they pick and choose who to help honesty’s
2026-10-27 07:16:41
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Jenalynn :
Offer food times are hard my little brother and dad are living under a bridge and they don’t want to get clean so I just feed them to give me a piece of mind
2026-10-27 04:41:16
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outtasightouttamind574 :
den its worse when ya get down ta clark/ mt creek intersection
2026-10-27 05:40:46
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Mariela :
The cops were there with her the other day I thought they were going to take her but they didn’t.
2026-10-27 12:25:44
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Paris Dior :
I seen her 2 days ago she had so much of her stuff all over the grass i was like dam man thats sad looks like she jus got homeless
2026-10-27 11:42:53
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Officially Revealed :
Yes cause she’s right there by the bushes clear as day go turn in right there and you will see her
2026-10-27 08:05:41
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