@officiallyrevealed: I was transferred and the operator had the address. She opened the call but didn’t dictate it. Then, she turned and asked me for the address, and I told her where it was. She acted as if she had no knowledge of her job and tried to get me to go check on the lady. I’m like, "What the hell? Get me to whoever needs to speak with her or take care of her." I asked to speak with her supervisor. She put me on hold for two minutes, came back, and told me her supervisor said to go ahead and take the call and send help from another department. I’m appalled by the lack of customer service these systems put in place, and how they handle crises or non-emergency issues. If we call as constituents, it’s an emergency—we pay you to do your job… #Duncanville #Dallas #911Service #CustomerService #Community @nbcnews @Telemundo47 @Telemundo @ABC NEWS USA

Officially Revealed
Officially Revealed
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Region: US
Tuesday 27 October 2026 00:44:19 GMT
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maurensita10
Mauren armendariz :
I see her everyday I live by there and I was thinking the same 😕she needs shelter she looks like an older lady 😟
2026-10-27 15:33:31
2
jadachapa
Jada Chapa :
Last I seen maybe a week or two ago police came out speaking with her then she left for a few days and then she came back
2026-10-27 13:43:49
2
princess_vibez1
Beautiful in&out :
this doesn't look like clark n wheatland rd
2026-10-27 05:07:03
3
_slickp87
Slick P :
I see her everyday
2026-10-27 12:02:59
1
my_black.is_beautiful
My_Black.is_Beautiful :
It took 7 minutes bc Duncanville doesn’t have a Walmart. That’s on the Dallas side. So, that’s who I’m sure dispatch advised they would transfer you over to. In then it was also a non emergency. Dallas today handle non emergencies totally different than cedar hill, Duncanville & Desoto. For context:
2026-10-27 14:38:52
3
britbrat0852
🦋BritXBrat🦋 :
I see her everyday smh
2026-10-27 16:48:50
0
prettypourers
Tamara Pannell :
Yeah I called because my son was supposed to be at practice at Duncanville high school and I was picking him up. It was hours later I ended up finding him but they never showed up and they called me later that night asking what happened and I started to say bihhh he still missing.
2026-10-27 18:27:30
1
deangela316
Dee :
I pass by every morning taking my kid to school she litterally made that section her room it’s crazy to see
2026-10-27 15:56:15
1
lovelylushnails
Psalm 91:1 ❤️; Logged off ✌️ :
i live near by 😭😭i dont see her i must be ghosting myself out . idk 🤷‍♀️the police have always been on speed dial , since they like a 2 minute drive from me. 🫩i was wonder if they pick and choose who to help honesty’s
2026-10-27 07:16:41
2
itsjenalynn
Jenalynn :
Offer food times are hard my little brother and dad are living under a bridge and they don’t want to get clean so I just feed them to give me a piece of mind
2026-10-27 04:41:16
2
outtasightouttamind57
outtasightouttamind574 :
den its worse when ya get down ta clark/ mt creek intersection
2026-10-27 05:40:46
3
mariela_95
Mariela :
The cops were there with her the other day I thought they were going to take her but they didn’t.
2026-10-27 12:25:44
2
thatssodiorr
Paris Dior :
I seen her 2 days ago she had so much of her stuff all over the grass i was like dam man thats sad looks like she jus got homeless
2026-10-27 11:42:53
1
officiallyrevealed
Officially Revealed :
Yes cause she’s right there by the bushes clear as day go turn in right there and you will see her
2026-10-27 08:05:41
2
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