Jessica Vanel
Region: US
Friday 30 October 2026 17:00:00 GMT
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Cassie :
At my hotel if someone calls to book in a group block and the allocated rooms are already booked, we just book them a normal reservation and match the rate to what the group rate is. They’re still coming as part of the group they just didn’t book in time to book in the block
2026-10-30 17:06:21
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Mely :
It's not that confusing 😅
2026-10-30 19:14:17
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cais6238 :
I don't understand I book for my con as soon as the convention posts date and then hotel has the month available. How could a person wait til the week before and hope for any availability? Mine are prime walking distance as well.
2026-10-30 18:14:46
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. :
Guest: “Can’t I do this crazy long shot option?” Me: “…You absolutely can try.” CLICK!😇
2026-10-30 17:39:31
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Stephanie Smith :
My hotel drops the block rate 90 days before the event. After that, you book at regular rate. It pays to book early.
2026-10-30 17:39:07
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Jess L Day 🇨🇦 🏳️🌈 :
Maybe it's different in smaller hotels or in Canada but when I worked at the super8 we could just add extra rooms to the block as needed to accommodate the group.
2026-10-30 21:19:28
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MelPakMil :
Our company acutally did this abd had an answer in 24 hours. Our company had a block set aside for employees to come to Atlanta for an annual meeting. They ran out of rooms in the block before my manager made our reservations. Our company called and had the block expanded and we got a room at the block price.
2026-10-30 17:32:00
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Peach1442 :
I wanna see if she gets that rate or not
2026-10-30 18:13:19
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CarolH :
$210, not bad. Went to book a room for my boss in Connecticut for next week, lowest available rate at the hotel he wanted was $1,500 per night. He is not staying at that hotel.
2026-10-30 17:11:13
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aMMity :
To be fair as a GM I have done that. The room block didn’t quite block enough rooms and rather than have those rooms go empty. I’d rather add them to the block.
2026-10-30 18:17:11
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Annie :
may the odds be ever in your favour
2026-10-30 17:50:36
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🦄 Christina H 🦄 :
Next video - customer calls back the day before the convention starts and is told all rooms are sold out. In fact, there are no rooms available within a 50 mile radius of the convention center.
2026-10-30 17:34:27
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civilwarman2.0 :
Nothing about this is confusing.
2026-11-03 14:33:29
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Hey Girlie :
I need you to make videos about furry conventions in your hotel lol
2026-11-09 14:49:08
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Dartanyen DeVoll :
Not trying to be one of those types, but FWA in Atlanta was actually able to request additional hotel rooms from one of the hotels for their big convention, but yeah, that was like six months before the actual convention. lol
2026-10-31 06:53:12
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rizuki :
girl you’re in my head whatttt, lol. a con block sold out so fast, it never even let my usual hotel appear as an option. so i booked it normally on the hotel’s site because i will not be denied, the extra cost is worth it to me
2026-10-30 17:03:21
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Zeldapunwheelie1973 :
It’s not that hard to understand. Room block full. Regular rate for rooms now
2026-11-01 11:47:21
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🦝Rachelle 🇨🇦 :
You don't wait til the last moment. My daughter and I are going to two events in March(a friday, and the following Sunday). I have tickets, hotel, and train booked.
2026-10-30 23:30:13
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Dao động điều hòa :
I need a part 2 where the customer fails to negotiate with the company and then go back and blame the hotel for it.
2026-10-30 17:27:13
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thenaughtyprintmaker :
Maybe it's because we're a midsize city, but we have a pretty large gaming convention every year and they frequently add rooms to their hotel block once it's fully booked. Not sure they've ever added to the block a week before though
2026-10-30 17:53:43
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theKLedit :
I fully thought she was just BSing about being part of the convention to get a lower rate.
2026-10-31 10:11:09
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Kimber 🦋 :
$210 is actually not bad.
2026-10-30 22:04:18
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blawhar :
my local anime con gets the full hotel, has a specific block open date. if you book before the open date, your res is canceled. When the block opens, you have about 6 minutes to get a room if you want the con hotel. lol
2026-10-30 21:39:46
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klshanley :
The new phone!!!!!! ☎️
2026-10-30 17:31:15
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megandee91 :
I had a guest come in the DAY OF their block and want to add a room. when I told them I couldn't do it he went OFF on me about how his boss "won't stand for this" and called his boss right there in front of me. the boss starts telling me to add the room, it's fine, it's going on his card, this guy is authorized etc etc, and I told him the same thing. I can't add rooms to the block past the cut off date and especially on the day of. the boss hung up and called our sales manager who he booked through (on a Saturday) who called the hotel and told me to add a room for them 🙄 and then had to walk me through how to do it since I had to override somethings to add the room. which they were lucky we even had cuz we were almost sold out.
2026-10-31 04:50:23
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