@slowbuyclub: Like I mean how dare you even THINK about doing this to the House of Hermès 🙊🖤🐎 Fun 🍵 aside, the practices that luxury brands and aspiring luxury brands will enact to maintain the image of exclusivity and the reality of power shouldn’t surprise you. There are certain brands where the SAs do consider themselves to be superior to customers, and Hermes is well known to be the “top of retail.” While their craftsmanship may be excellent, their customer policies can be downright catty, draconian, and mean girl. Hopefully learning this takes some of the shine off one of luxury’s most successful brands and makes you think twice the next time you consider a grail bag. #deinfluencing #luxury #overconsumption #hermes #branding
Ok so this wasn’t true at all for me I returned a bag I was offered and have gotten amazing offers and service since
2026-10-30 18:49:15
2
Devon Harrison :
I have returned items for damage and they were great.
2026-11-02 10:04:16
0
the.nyc.slp :
Man have I been accidentally put on said list because I also get ignored.
2026-10-30 18:56:59
1
strictasiaobama :
This is only true if it’s a specific spec you asked for, it comes and you don’t take it
2026-11-03 12:17:51
0
Virginia Heffernan :
The one thing I’ll say for Hermes’s stratospheric self-regard - and why I’ll never turn on them entirely - is that Axel Dumas the CEO seems to be the one CEO who stood up to Jeffrey Epstein. https://www.reuters.com/business/retail-consumer/hermes-ceo-says-epstein-was-financial-predator-believes-he-was-target-2026-02-12/
2026-10-30 03:50:55
51
Roses not included :
Hold on… do they actually take your “picture” because it’s giving LAWSUIT
2026-10-30 20:09:49
0
Ness from DC :
Hot take - leaving me alone to peruse at my leisure until I need you to get my item and ring me up sounds heavenly.
2026-10-30 09:29:24
12
amandaigluck :
I’ve returned items and been offered others afterwards 🤷♀️
2026-10-30 20:19:21
5
pinkdahliacle :
lol I love the humiliation ritual for Hermes 🤣 that’s what makes it fun
2026-10-30 13:04:07
5
Shammaalama :
Returned and declined items and got 2 Birkins and waiting in my third.
2026-10-31 15:56:03
2
_juls3333 :
So silly lol
2026-10-30 03:52:13
2
ANGIE.MK :
Not true im sorry iv returned many times because i didnt like the color bag over 10 k
2026-10-31 00:14:00
1
Judith Johns Goins :
That’s not true I returned my first purse and eventually was offered to Kelly and also a Birkin within a year
2026-10-31 18:56:37
1
ReyCoffeeLatte :
Hmmm 🤔 I returned an item, I still got offered a QB lol.
2026-10-31 08:23:02
2
Sahar Sanjar :
I’ve returned an offer before and literally did not have the experience you mention. At all. At all.
2026-10-31 05:32:59
1
imtooold 🍉 🇨🇩 🇸🇩 🇱🇧 :
How do they get your photo??
2026-10-30 13:08:51
3
Elena 🇵🇷🍉 :
people should just buy resale, the humiliation ritual is crazy
2026-10-30 12:54:16
1
Muffin :
omg so devious lol
2026-10-30 10:05:55
1
Handbag maven :
More please
2026-10-30 04:34:30
1
nkasuga89 :
SO not true!!!!!! Can’t tell you how many Birkins & Kelkys I’ve turned down
2026-11-03 11:59:24
0
privateprivate7978 :
Hmmmm ….nope. Not at my store
2026-11-01 05:21:26
0
Batman, the Rescue Dog :
I love your glasses. Where are they from?
2026-10-30 20:55:34
0
neveilleshole :
uhh not really
2026-10-31 19:08:58
0
natashamontgomery4 :
I brought something back for repair and they were pretty nice about it.
2026-11-02 18:24:03
0
MSH74 :
I wonder if having a wish list makes that less likely.
2026-10-30 03:58:26
0
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