@vicktipnes: People call me cold. They've got it backwards. The people who control their emotions the most are usually the most emotional ones in the room. I feel things intensely. Fear, happiness, worry, all of it. The difference is I don't let it drive the decision. Most people can't get out of their own way. They insist on being right, or they think they know best. Smart people create problems that don't even exist, just in their own head. This week, catch yourself about to react emotionally to a problem, and pause before you respond.