@wastenoday: Fast answers save calls, Chris Ronzio made this clear. When the ceiling is leaking, there is no time to call dispatch and wait. If your company's knowledge is on your phone and searchable, you get the answer faster than calling for backup. And the best part of good documentation? A lot of those emergencies never happen because training already covered them. Tribal knowledge passed down before the new hire ever faces the situation. What does your team use when things go sideways on a call? 📺 Watch the full breakdown on YouTube! 🎟️ Get your Waste No Day Boot Camp tickets! 📅 Nov. 6 - 7, 2026 📍 Omni Frisco Hotel at The Star - Frisco, TX 🔥 Two days. Real training. Bigger results. 👉 Grab your seat now! #wastenoday #wastenodaypodcast #fyp #trades