Not on our watch ✈️we'd love to send a new stroller your way! 💙
2026-11-10 18:46:48
1578
sara.m.sha :
So you got a million views and southwest didnt make it right???!!!
2026-11-10 05:55:10
4625
Just Lori :
Man…a baby stroller company could do the coolest thing right now………
2026-11-10 11:12:52
1753
Sara :
i was going to fly southwest in February but i bought from United instead.
2026-11-10 09:07:38
469
SumB :
Customer service is dead and that’s sad and so disappointing
2026-11-10 05:39:38
1759
Erinsalsa :
We gotta take care of eachother. Us against the billionaires
2026-11-10 16:15:41
133
Nikki :
File a complaint on BBB. You can open a case to get it handled.
2026-11-10 05:41:08
1784
RabidFairy :
I will speak louder for those in the back! WE DONT NEED AI, WE NEED CUSTOMER SERVICE!
2026-11-10 14:38:25
119
Lindsey :
They have SO MUCH money. What is wrong with them.
2026-11-10 13:04:20
143
simplyamom22 :
THIS! I spent 70$ on my makeup from Ulta and their system glitched and sent it to the wrong address and they told me tough. That’s a good chunk of money for us but it is like a penny to them
2026-11-10 05:31:38
395
AGT :
notice how they haven't been all up in the comments
2026-11-10 06:35:17
618
Lexie Marie :
call the local news - your video went viral and it can push for change further if media attention occurs
2026-11-10 12:09:26
262
Lindsey Huesing :
Southwest was always our go to. After the last couple years I’ll do anything to NOT fly Southwest.
2026-11-10 04:47:14
524
SaraO :
this is now 3 southwest airlines videos I've seen in the last two weeks from different content creators, all with horrible experiences
2026-11-10 05:22:14
289
Shosho :
I pray they see your videos, and southwest has some change in policy.
2026-11-10 20:21:43
0
siennaaveryyyyy :
Delta broke our car seat beyond repair and I fought them for MONTHS to be reimbursed. Keep fighting the good fight man. It sucks to have to bust your ass fighting for your child’s necessities *that someone else broke* but don’t give up.
2026-11-10 06:00:43
79
Mtnbarbie :
Not even remotely close to your situation because this was just leisure items, but southwest first lost my luggage and when I opened it, it my brand new ski helmet was destroyed. I was so upset. I don’t make a lot of $$ and I had bought it so I could have a new one for my trip back home to ski with my mom. I worked hard to buy it, and I do also use it for work (I am a ski patroller). They said it wasn’t their problem…$200 to a $25 billion company is absurd
2026-11-10 20:20:09
0
Emmi 🐚 :
https://www.tiktok.com/t/ZPLGJ6erQ/
2026-11-10 20:15:11
0
hazelbeauty24🦉 :
Your humility is truly commendable, sir. Your family deserves all the good things the world has to offer. We need more people like you. Keep your head held high. These are blessings from God.
2026-11-10 05:01:03
115
Paul Leddy :
Take them to small claims court. Big companies have legal departments. You ask for that department's address and use it in your small claims application. That gets their attention and they'll settle rather than have a lawyer respond at $100 an hour.
2026-11-10 12:20:39
59
Hali likes books pucks & xrays :
*Happily ignores the $59 southwest flight deals email in my inbox* 🥰
2026-11-10 17:27:09
12
Sam McGregor483 :
they care even less whwn its a wheelchair 🙄🙄🙄🙄
2026-11-10 13:32:59
37
Joanne Pessell :
Strollers are expensive and vital to every day life and especially on vaca!
2026-11-10 06:02:25
39
Gen❌️Heather :
Call the FAA. Tell them what happened. There are laws in place
2026-11-10 11:36:46
59
Heyitsteph :
I wish BOB stroller or someone else would step up. I had a my Nuna stroller broken on a united flight once. It ruined our whole trip to not have a stroller on our vacation
2026-11-10 17:58:04
6
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