Natalie Dawson
Region: US
Saturday 01 November 2025 13:15:12 GMT
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AugyE :
And now Ricardo about to get blamed for the owners lack of process😅
2025-11-01 20:29:24
18725
Rob Anderson :
Imagine calling a hospital and being like “I need health”
2025-11-03 04:21:09
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JLK :
leaders are completely out of touch with reality.
2025-11-01 19:53:41
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user4559369833837 :
An unreasonable customer will get unreasonable answers. this was an awful representation
2025-11-02 02:12:13
4951
Luis Moreno :
Customers are also so out of touch and need to learn how to talk to people.
2025-11-02 00:55:58
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SF :
She was rude. I wouldn't want to deal with her. Closing the deal isn't everything
2025-11-02 06:33:53
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transformeyes :
Ricardo handled that ridiculous call well
2025-12-11 02:14:22
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camEB :
Riccardo knows a timewaster when he hears one 🤣
2025-11-01 20:58:30
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Zuzu😎 :
I know it’s cliche to recommend books through comments and say like “it changed my life” or whatever, but I need to recommend this one: Money Beyond Silent Walls by Damian Rothwell, ngl Insane hidden information there.
2025-11-02 17:21:34
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t__rey :
No customer ever calls a roofing company and says some shit like this🤣
2025-11-02 15:07:12
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viewer708 :
I’m looking for a roof? What kind of question is that?
2025-11-02 03:18:49
7989
Ljackso❤️ :
Of course nothing is wrong with Ricardo’s service, the issue is with the owners system, they need to implement a system where Ricardo can 1 have access to scheduling and have someone for emergency services that Ricardo can get sent out asap!
2025-11-02 00:20:03
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Mitchi The Baseball Puppy :
In his defense, the question was if someone would answer, and they answered
2025-11-01 21:08:05
925
CourtneyAlison :
It’s all businesses these days. It’s AWFUL
2025-11-01 15:26:07
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user7853267854 :
Yes the customer journey on 90% of businesses is absolute trash. Especially things like house hold repairs.
2025-11-01 13:45:00
457
marimari30.2 :
Ricardo gets paid minimum wage but is expected to give high quality customer service 💀
2025-11-02 16:49:45
524
JR Draper :
she was moving in the right direction but handled that call badly.
2025-11-02 17:06:07
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Daniel :
that is completely unreasonable
2025-11-02 17:09:05
226
visiobord :
“We’ll fix that” just gonna yell at Ricardo. 🤣
2025-11-02 19:08:07
43
Jessica :
Ricardo was from an outside answering service that picked up because the business didn't pick up. That's the point being made here - She couldn't get anyone actually at the business.
2025-11-02 03:28:15
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Dalton Hughes :
Bro I’m Ricardo side here lol what he posed to do fix it over the phone?
2025-11-02 01:45:19
213
Ryguy91 :
I’ll volunteer. Let me call her company and see if they deal with me when I act like her
2025-11-02 15:07:21
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Erin Hawley :
As someone who takes these calls, Ricardo literally did his job. Mostly we are only able to take a message. He even asked confirming questions and she was being difficult... We are still people..
2025-11-02 01:24:53
151
Moto Dork :
“I’m looking for a roof there’s a leak”
2025-11-03 09:40:09
14
Syntaxx :
I don't see the problem at all?
2025-11-01 22:13:36
25
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