The honest carer
Region: GB
Tuesday 21 April 2026 10:34:42 GMT
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JessicaGray :
I don't think I'd want to work at Neen's care home, based on that snippy response alone.
2026-04-21 11:15:28
49
Beckyt87 :
Nothing worse as a carer than being thrown onto a long standing client who you’ve never been too, have no knowledge of & especially when their usual carers notes are ‘usual routine’ & a care plan not updated for 2 years. No clients don’t belong to anyone but consistency is key to proper care.
2026-04-21 11:18:49
35
Tina :
It’s so infuriating that when you build a relationship with your client you are punished for it!
2026-04-21 11:14:19
173
Heidi :
Honestly the managers and owners have zero clue of what’s going on
2026-04-21 11:38:18
108
fluffycookie🍪 :
I have district nurse come out to me, I am hoist transferred so need my calls with my carers at the same time. This has been ongoing for the last 6 months on a Monday and Thursday. Them days it was ok because it was my usual girls. Then it got changed to a Friday, my usual girls are off. When I spoke to the office about the change I was told by a co ordinator that I was expecting too much to have them come at the same time as the nurse, even though my call times are exactly the same time every day and they wouldn’t accommodate this, they will get there when they get there. If they needed to change my call time they would, without asking or telling me so I can rearrange my nurse. Even though the calls are ok the other days the nurse comes, it’s just a Friday when my regular girls are off. The office staff have no idea how stressful it is for clients when Rotas are changed last minute or no consistency on who is coming. I have 4 calls a day and guarantee Friday and Saturdays I have at least 6 different people each day, where as the other days I would have a max of 3/4. It’s crazy!
2026-04-21 15:05:47
21
Chlo Jayne | family life :
Happy clients, happy carers, better work environment for everyone. Do they forget we’re the face of the business🙃
2026-04-21 11:16:37
55
Mandrax :
Consistency is everything … regular carers can recognise if there are any declined in health, where as irregular carers wouldn’t pick up on that ….
2026-04-21 12:24:35
18
Janine Traylor :
They do send out questionnaires to the clients for feedback. And they always say to have the same carers!
2026-04-21 12:37:14
8
Nottoday0016 :
I actually run a family run care business and I’ll never not work in the field and will always try and maintain consistency. People over money!
2026-04-21 13:52:11
12
Pippa :
Why are we called "Carers" if we arnt really aloud to "care" for our clients 🤔 🥰❤️
2026-04-21 18:44:28
6
Amy Michelle Gaines :
Please open a nationwide care company. I’ll come work for you
2026-04-21 16:44:40
11
Rant a carer 🤷♀️ :
Its also ironic how the office “promotes” consistency but will switch you over in a heart beat without giving you or the client any reason for it 😑😑
2026-04-21 11:43:13
7
Linda Collins :
The reason managers prefer to move all the schedules about is it suits office staff and saves them from doing more work . Nothing to do with what clients like or what they prefer .
2026-04-21 15:49:28
8
sangfree :
Client here. I hate unannounced changes, no one wants a stranger first thing in the morning. It’s so much quicker and easier with carers you know
2026-05-29 12:54:22
1
Helen :
I worked for one company many years ago and I was sent into an elderly lady I’ve never met before which isn’t right. I had a 15 min call and was expected to introduce myself,read a care plan, read a Mar sheet and do all what was needed and management thought that was ok 😫
2026-04-21 13:23:48
7
Kelly :
I’m a care supervisor and I always try and consistently put the carers and clients that have good relationships together. I don’t understand why somebody wouldn’t. Then again, I’ve actually worked as a carer, most people who own the companies never have and will never understand.
2026-04-21 11:29:48
8
Lisa🌸 :
one of my regulars has a complete melt down if I don't turn up x the office has actually asked me to phone her to calm her down
2026-04-21 12:07:06
9
💋kirsty💋 :
I don’t have consistency anymore and I hate it. I cover loads of clients. Done which I’ve not seen in months. I hate it because I don’t know what is normal for that client
2026-06-04 08:51:05
1
Crossed Tails :
Wondering if the owner of the agency knows about Person Centred Care? Has he or she actually called the client asking what they think about? 🤔
2026-06-22 20:16:23
1
skyeadamssmith :
I got changed for being attached I haven’t seen the family in ages I saw them last week, and they where so delighted cause the clients comfy with me the family is they told me that they got new cares everyday and there very frustrated yet the management don’t listen :(!! And like I get it I can’t be there every day but still some consistency would make them feel comfortable too see the relief of me being there shows that the clients not getting the proper care it was heartbreaking! And it’s like no matter how much I tell them and the family they say DEAL WITH IT, not right in my opinion. Especially when the family is not happy isn’t the whole point giving them the best care and wanting the family to be happy with the care being given?? Yet send me to other places, or other people to other places.
2026-04-23 21:32:39
2
Neens 🐢 :
Carers get changed around so they have a better run in their care calls so they’re not running from one end of town to the other. Decisions are always made in everyone’s best interests.
2026-04-21 16:21:31
3
Jade 🩷 :
Yeah cos we are all robots and the clients are a commodity. We are human unfortunately and you do get attached whether you like it or not! It’s about maintaining professional boundaries
2026-04-23 09:56:25
4
Claire :
continuity of care is so important, when it becomes about money and not care is a problem.
2026-05-29 18:42:48
1
Sarahjane 🏴 :
I work for a care company that matches you with your clients and they are 100% your client. My rota doesn’t change at all week to week and I’ve got certain clients I’ve seen regularly for more than 3 years now.
2026-04-21 23:07:18
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